IT Support Specialist: Windows & Network Pro in Kuwait

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Kuwait

On-site

KWD 3,600 - 4,800

Full time

10 days ago

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Job summary

On Point Technology in Kuwait is seeking a dedicated Female IT Support Specialist to provide frontline technical support to employees and clients, troubleshoot hardware and software issues, and maintain IT systems for smooth daily operations.

The role requires a Diploma or Bachelor’s in IT or CS, at least 2 years of experience, strong Windows and Office skills, basic networking knowledge, and excellent communication in Arabic and English.

Qualifications

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum 2 years of experience in IT Support or a similar role.
Strong knowledge of Windows operating systems and Microsoft Office.
Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Good command of Arabic and English.

Responsibilities

Provide first-line technical support for hardware, software, and network-related issues.
Install, configure, and maintain computers, laptops, printers, and other IT equipment.
Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.
Monitor and maintain local network infrastructure and internet connectivity.
Set up user accounts, email accounts, and access permissions.
Perform routine system updates, backups, and preventive maintenance.
Document technical issues and maintain support records.
Coordinate with the development and technical teams when necessary.
Provide remote and on-site technical support when required.
Ensure IT assets are properly maintained and inventoried.