Hotel Security & Guest Safety Specialist

IHG Hotels & Resorts; Kuwait; On-site; KWD 3,600 - 4,800; Full time

Job summary

IHG Hotels & Resorts in Kuwait seeks a vigilant Security professional to patrol public and back-of-house areas, monitor CCTV, verify access, and assist guests with directions and inquiries. The role emphasizes strict adherence to safety procedures and incident recording.

The ideal candidate is physically fit, communicates well in English (Arabic a plus), and maintains composure during emergencies. You will collaborate with Front Office, Housekeeping and Engineering to safeguard guests and

Qualifications

• Previous experience in Security or Loss Prevention, preferably in a hotel.
• Basic knowledge of safety, security and fire procedures.
• Good command of English; Arabic is an asset.
• Physically fit to stand and patrol for long periods.
• Ability to stay calm under pressure and respond to emergencies.
• High integrity, professionalism and attention to detail.

Responsibilities

• Conduct routine patrols of all hotel areas as per assigned schedule.
• Monitor CCTV and report irregularities promptly.
• Check and secure all access points, doors and exits.
• Verify staff and guest identification before granting access.
• Maintain a visible presence in lobby and key areas.
• Assist guests with directions and basic inquiries.
• Record incidents in the daily security logbook.
• Perform routine checks on fire safety equipment.
• Respond to alarms or emergencies quickly and effectively.
• Support crowd control during events and peak hours.
• Coordinate with Front Office, Housekeeping and Engineering on security matters.
• Conduct locker room, cafeteria and accommodation checks per policy.
• Handle and control keys, passes and security equipment properly.
• Follow handover procedures at start and end of each shift.

Skills

English skills

Arabic advantage

Physical fitness

Calm under pressure

Integrity

Job description

IHG Hotels & Resorts in Kuwait seeks a vigilant Security professional to patrol public and back-of-house areas, monitor CCTV, verify access, and assist guests with directions and inquiries. The role emphasizes strict adherence to safety procedures and incident recording.

The ideal candidate is physically fit, communicates well in English (Arabic a plus), and maintains composure during emergencies. You will collaborate with Front Office, Housekeeping and Engineering to safeguard guests and