Hotel Manager: Lead Guest Experience & Operations

ConFlip; Kuwait; On-site; KWD 12,000 - 15,000; Full time

Job summary

ConFlip in Al-Kuwait is seeking an experienced Hotel Manager to lead the hotel's day-to-day operations and drive guest satisfaction. You will oversee front desk, housekeeping, maintenance, and staff, ensuring smooth service and a welcoming environment.

The ideal candidate has a bachelor’s degree in hospitality management, proven hotel leadership experience, and excellent communication and interpersonal skills.

Qualifications

• Bachelor’s degree in hospitality management or related field preferred.
• Proven experience in managing successful hotels.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure.

Responsibilities

• Manage daily hotel operations, including front desk services, housekeeping, maintenance, security and other staff
• Supervise staff to ensure friendly customer service is provided at all times
• Monitor the cleanliness and maintenance of the hotel premises
• Ensure compliance with all health and safety regulations
• Develop financial plans for the hotel and oversee budgeting activities
• Monitor all revenue sources to ensure maximum profitability is achieved
• Negotiate contracts with suppliers and vendors as needed

Skills

Staff management

Operations management

Customer service

Communication skills

Education

Bachelor's degree in hospitality management

Job description

ConFlip in Al-Kuwait is seeking an experienced Hotel Manager to lead the hotel's day-to-day operations and drive guest satisfaction. You will oversee front desk, housekeeping, maintenance, and staff, ensuring smooth service and a welcoming environment.

The ideal candidate has a bachelor’s degree in hospitality management, proven hotel leadership experience, and excellent communication and interpersonal skills.