Guest Transport Specialist: Airport & VIP Shuttle

InterContinental Hotels Group; Kuwait; On-site; KWD 22,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts

Learning opportunities

Recognition programs

Supportive workplace

Job summary

InterContinental Hotels Group is seeking a professional hotel driver/chauffeur to provide safe and courteous transportation for guests to the airport and other destinations. You will coordinate with Front Office and Concierge to meet guest needs and ensure vehicle readiness throughout shifts.

The role requires a clean driving record, English communication, and flexibility to work early mornings, weekends, and holidays.

Qualifications

• Good driving record and knowledge of Kuwait roads and routes.
• English communication required; Arabic or additional languages an advantage.
• Hospitality or guest service experience is beneficial.
• Professional appearance and strong guest-service attitude.
• Availability for early mornings, late nights, weekends and holidays.

Responsibilities

• Provide safe, courteous, and timely transportation for guests to and from the airport and other destinations.
• Monitor transfers to ensure timely guest pick-up and drop-off.
• Welcome arriving guests professionally and assist with luggage when required.
• Coordinate with Front Office, Concierge, Bell Desk and other departments on transportation needs.
• Ensure accurate understanding of pick-up locations, flight details, and schedules.
• Maintain hotel vehicles in a clean, presentable, and guest-ready condition.
• Conduct basic vehicle checks before shifts and report any defects or maintenance needs.
• Follow Kuwait traffic laws and hotel safety standards at all times.
• Keep records of trips, mileage, and vehicle documentation.
• Plan routes to minimize delays and ensure timely arrivals.
• Respect guest privacy, especially VIPs.

Skills

Safe driving

English proficiency

Guest service mindset

Flexible shifts

Job description

InterContinental Hotels Group is seeking a professional hotel driver/chauffeur to provide safe and courteous transportation for guests to the airport and other destinations. You will coordinate with Front Office and Concierge to meet guest needs and ensure vehicle readiness throughout shifts.

The role requires a clean driving record, English communication, and flexibility to work early mornings, weekends, and holidays.