Front Desk & Customer Happiness Specialist

Kana Group; Kuwait; On-site; KWD 6,000 - 8,000; Full time

Job summary

Kana Group located in Kuwait is seeking a Customer Happiness Representative for Nail Station. The ideal candidate will manage front desk operations, handle customer inquiries, and provide outstanding service to create a welcoming experience.

Responsibilities include greeting customers, managing reservations, and ensuring satisfaction. Applicants should have a high school diploma, prior reception experience, and strong communication skills. This is a full-time position offering an engaging work environment.

Qualifications

• High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus.
• Proven experience as a receptionist or in a similar customer-facing role.
• Excellent communication and interpersonal skills, with a strong focus on customer service.

Responsibilities

• Greet and assist customers with a friendly and professional demeanor.
• Manage front desk operations, including answering phone calls and handling appointments.
• Address and resolve customer inquiries, complaints, and requests.

Skills

Customer service

Communication skills

Problem-solving

Education

High school diploma or equivalent

Tools

Office software

Job description

Kana Group located in Kuwait is seeking a Customer Happiness Representative for Nail Station. The ideal candidate will manage front desk operations, handle customer inquiries, and provide outstanding service to create a welcoming experience.

Responsibilities include greeting customers, managing reservations, and ensuring satisfaction. Applicants should have a high school diploma, prior reception experience, and strong communication skills. This is a full-time position offering an engaging work environment.