Director of Wellness & Guest Experience

InterContinental Hotels Group; Kuwait; On-site; KWD 24,000 - 36,000; Full time

Job summary

InterContinental Hotels Group in Kuwait seeks Strategic Wellness Leader to develop and implement a property-specific wellness strategy aligned with brand standards. You will design experiences that integrate physical, mental, emotional, and environmental well-being and coordinate across F&B, housekeeping, spa, recreation, and guest rooms to embed wellness touchpoints.

You will manage a calendar of activities such as yoga, mindfulness, nature walks, sleep programs, and detox packages; partner

Responsibilities

• Develop and implement a property-specific wellness strategy aligned with IHG brand standards.
• Design wellness experiences that integrate physical, mental, emotional, and environmental well-being.
• Lead cross-departmental coordination to embed wellness touchpoints into F&B, housekeeping, spa, recreation, and guest rooms.
• Create and manage a schedule of wellness activities (e.g., yoga classes, mindfulness sessions, nature walks, sleep programs, detox packages).
• Partner with spa and fitness teams to deliver signature wellness journeys for guests.
• Introduce and oversee special events such as wellness retreats, fitness pop-ups, and seasonal lifestyle campaigns.
• Incorporate sustainable and local elements into programming (e.g., farm-to-table, herbal treatments, eco-hikes).
• Supervise fitness trainers, wellness coaches, and external practitioners (yoga instructors, nutritionists, etc.).
• Work closely with the Spa Manager, Executive Chef, and Rooms Division to align goals and ensure a holistic guest experience.
• Provide wellness training and lifestyle workshops for both guests and staff.
• Ensure the optimal functionality, cleanliness, and aesthetics of wellness-related spaces (fitness center, yoga studio, meditation rooms, etc.).
• Source, manage, and evaluate wellness equipment, supplies, and technologies.
• Enforce safety, hygiene, and brand compliance standards in all wellness spaces.
• Collaborate with Sales & Marketing to promote wellness offerings to target markets (e.g., leisure travelers, wellness tourists, corporate groups).
• Develop promotional materials, wellness menus, and digital content with the hotel’s marketing team.
• Represent the hotel’s wellness philosophy in the local community, online presence, and partnerships.

Job description

InterContinental Hotels Group in Kuwait seeks Strategic Wellness Leader to develop and implement a property-specific wellness strategy aligned with brand standards. You will design experiences that integrate physical, mental, emotional, and environmental well-being and coordinate across F&B, housekeeping, spa, recreation, and guest rooms to embed wellness touchpoints.

You will manage a calendar of activities such as yoga, mindfulness, nature walks, sleep programs, and detox packages; partner