Spa Experience Director - Elevate Guest Wellness

Hilton; Kuwait; On-site; KWD 30,000 - 45,000; Full time

Job summary

Hilton in Kuwait is looking for a Spa Manager to oversee daily spa operations, ensuring exceptional guest experiences. You will manage service quality, revenue opportunities, and maintain facilities, while inspiring and developing your team.

The ideal candidate is passionate about hospitality, possesses strong leadership qualities, and has a sense of accountability in maintaining high standards of service and safety.

Qualifications

• Passion for hospitality and guest experiences.
• Ability to lead and inspire a team.
• Strong accountability and ownership over spa operations.

Responsibilities

• Oversee daily spa operations and manage guest service.
• Develop spa menus and implement marketing strategies.
• Maintain clean and well-functioning spa facilities.
• Respond to feedback and improve the overall spa experience.
• Supervise and mentor team members for professional growth.
• Ensure compliance with health and safety regulations.

Skills

Guest service

Team leadership

Operational management

Revenue growth strategies

Job description

Hilton in Kuwait is looking for a Spa Manager to oversee daily spa operations, ensuring exceptional guest experiences. You will manage service quality, revenue opportunities, and maintain facilities, while inspiring and developing your team.

The ideal candidate is passionate about hospitality, possesses strong leadership qualities, and has a sense of accountability in maintaining high standards of service and safety.