Engineering Program Manager Healthcare Solutions Lead
Providence Health & Services
14 days+
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Job summary
Providence Health & Services is looking for an Engineering Program Manager to design solutions that enhance caregiver experiences. The role involves lifecycle collaboration with engineering and business stakeholders, caregiver engagement, and service management. Qualified candidates should have a Bachelor's degree in a relevant field and a minimum of three years of contact-center experience. Experience in healthcare is preferred. Comprehensive benefits are provided, including medical, dental, and a 401(k) savings plan.
Qualifications
- Bachelor's Degree in a relevant field or equivalent experience.
- Minimum of 3 years of related contact-center experience.
- Experience in a healthcare environment is preferred.
Responsibilities
- Work with engineering to define and design solutions.
- Collaborate with business stakeholders and caregivers.
- Manage releases and establish solution identity.
Skills
Contact-center experience
Collaboration with engineering
Solution design
Healthcare experience
Education
Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, or Engineering
Job description
Providence Health & Services is looking for an Engineering Program Manager to design solutions that enhance caregiver experiences. The role involves lifecycle collaboration with engineering and business stakeholders, caregiver engagement, and service management. Qualified candidates should have a Bachelor's degree in a relevant field and a minimum of three years of contact-center experience. Experience in healthcare is preferred. Comprehensive benefits are provided, including medical, dental, and a 401(k) savings plan.
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