Waiter/Waitress - Villa Beatrice, Belmond

Belmond; Portofino; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

Belmond is seeking a passionate Waiter/Waitress for Villa Beatrice in Portofino, set to open in 2025. The role involves providing exceptional dining experiences in a luxury environment, requiring excellent customer service skills, attention to detail, and the ability to thrive under pressure.

Servizi

Accommodation in staff house including breakfast

Bus ticket for the contract period

Team members complimentary accommodation at Belmond hotels

Discounted rates for trains, cruises, and safaris

Welfare incentive based on quality goals

Competenze

• Fluent in English and Italian; third language preferred.
• Previous professional experience in luxury environment is essential.
• Ability to work under pressure and handle guest complaints effectively.

Mansioni

• Anticipate guests’ needs and handle complaints to provide personalized dining experience.
• Provide food and beverage service, ensuring timely and accurate delivery.
• Establish good relationships with guests, handling requests and inquiries promptly.

Conoscenze

Customer service

Communication

Attention to detail

Interpersonal skills

Formazione

HACCP certification

Descrizione del lavoro

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Waiter/Waitress - Villa Beatrice, Belmond, Portofino

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EU work permit required:

Yes

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Job Reference:

4819903209b4

Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualize our heritage of the future.

We are excited to announce an open position at Villa Beatrice, as part of our new project in Portofino, set to open in 2025. Nestled in the picturesque Portofino hills, Villa Beatrice offers a blend of sophistication and rich history, bathed in the warm Ligurian light. As part of our legendary story, you will experience Ligurian living at its finest, surrounded by nautical spirit and breathtaking views.

Become part of a caring team of professionals striving for excellence. At Belmond, we look for effortlessly engaging characters, whose personality, humor, and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

For the next season 2025, we are looking for a Butler to join our team. The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exemplary customer service skills.

For further details about the project, please visit our [website](https://www.belmond.com/hotels/europe/italy/portofino/belmond-hotel-splendido/villa-beatrice?srsltid=AfmBOooEnNEtaM_t3xmZI7VWHSjvS8J0UH5qK3VbfW10iHZx0dcXA9CW).

• Anticipate guests’ needs and handle complaints to provide an excellent and personalized in Villa Dining experience.
• Provide food and beverage service, ensuring timely and accurate delivery
• Maintain a high level of attention to detail to ensure orders are correct and presented beautifully
• Personalize the bar offer
• Establish good relationships with guests, handling requests and inquiries promptly
• Ensure that the quality of service meets the high LQA and Belmond standards.
• Coordinate and monitor Commis de Rang assigned to him/her

Requirements

• Fluent in English and Italian; a third language preferred
• Previous professional experience in the same role within a luxury environment
• Passion for service and ambition to grow professionally
• HACCP certification
• Excellent communication and interpersonal abilities
• Ability to work under pressure and handle guest complaints effectively
• Attention to detail and high standards of cleanliness and presentation

Belmond and you:

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Waiter/Waitress
• Start date: May 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL + increase based on seniority and skill level + separate payslip for 13°,14° and TFR
• Welfare incentive based on quality goals
• Accomodation in our staff house including breakfast
• Bus ticket as benefit for the contract period; staff cantine
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

About Belmond:

• Belmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with46remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
• Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
• Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.