Waiter/ess La Pergola Restaurant 3* Michelin

Hilton Worldwide, Inc.; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join La Pergola Restaurant at the Waldorf Astoria Rome Cavalieri as a Waiter/ess, where you will deliver exceptional guest experiences through friendly service and extensive knowledge of menu offerings. This prestigious 3-star Michelin restaurant seeks team members who are committed to high customer service standards and possess a strong understanding of food hygiene regulations.

Competenze

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Mansioni

• Manage guest queries in a friendly manner.
• Serve beverages according to regulations.
• Ensure knowledge of menu and products.

Conoscenze

Customer Service

Flexibility

Teamwork

Descrizione del lavoro

Job Description - Waiter/ess La Pergola Restaurant 3* Michelin (HOT0BQ9B)

Job Description

Job Number:

Work Locations

Work Locations

: Waldorf Astoria Rome Cavalieri Via Alberto Cadlolo 101 Rome 136

A Waiter/ess at La Pergola Restaurant 3* Michelin is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess at La Pergola Restaurant 3* Michelin, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations, and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!