Video Content Moderator (TikTok) (Italian) with relocation in Lisbon

Grow-Talent.com; Roma; Vor Ort; EUR 10.000 - 13.000; Vollzeit

Benefits dieser Stelle

International community

Modern city-center office

Comprehensive initial training

Mentoring opportunities

Zusammenfassung

Grow-Talent.com is recruiting an Italian-speaking Video Content Moderator for an outsourcing/BPO partnership. The role is based in Porto, Portugal, with relocation support to Lisbon and full-time employment.

You will review reports, assess videos for policy compliance, and handle content alongside a multilingual team. The ideal candidate is fluent in Italian and English, with a willingness to work rotating shifts including nights and weekends.

Qualifikationen

• Italian native/fluent in oral and written communication (C2) and English at least B2.
• 6 months of experience in a relevant content moderation or customer service role preferred.
• Ability to cover weekly shift rotation including nights and weekends.
• Tolerance to sensitive content such as graphic material.
• Customer-service oriented with calm, professional communication and patience.
• Strong learning ability and adaptability to new processes.

Aufgaben

• Review user reports regarding video content on a streaming platform.
• Evaluate content against policies and data-protection guidelines.
• Audit and update content as required.
• Maintain up-to-date knowledge of client products and services.
• Collaborate with team to resolve inquiries and support the moderation process.

Kenntnisse

Italian

English (B2+)

Jobbeschreibung

Video Content Moderator (TikTok) (Italian) with relocation in Lisbon

Rome, Metropolitan City of Rome Capital, Italy

Job Openings Video Content Moderator (TikTok) (Italian) with relocation in Lisbon

About the job Video Content Moderator (TikTok) (Italian) with relocation in Lisbon

Grow-Talent.com is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speakingVideo Content Moderator for their office in Porto.

Position: Video Content Analyst

Location: Porto, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding videocontent on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit andupdate content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respectto defined policies and procedures, especially the data protection policy

REQUIREMENTS:

• Native/fluent inItalian both verbal and written (C2 level). Fluent in English (minimum B2 level)
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occasionalnights and weekends
• Tolerance to sensitive content in videos
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently

BENEFITS:

• International community
• Modern officein a city centerwith open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from colleagues with coaching and mentoring opportunities