Italian Content Moderator (relocation to Porto)

SkillMatch Solutions; Torino; On-site; EUR 18,000 - 19,000; Full time

Benefits offered by this job

Relocation support

Meal allowance

Language bonus

Shared accommodation

Job summary

SkillMatch Solutions is hiring an Italian Content Moderator to Porto, Portugal, with relocation included. This full-time, on-site role requires rotating 24/7 shifts to ensure coverage and quick responses.

Salary comprises 1,000 EUR base per month, 200 EUR monthly language bonus, and 1,837 EUR yearly meal allowance, totaling 18,237 EUR gross annually; airfare and 12 months' shared accommodation are provided.

Qualifications

• Italian (C1) and English (B2) written and spoken proficiency.
• Strong computer navigation and PC skills.
• Excellent attention to detail, dependable and adaptable in a fast-paced environment.
• Ability to multitask, handle repetitive tasks and meet deadlines.
• Customer service orientation with patience and professionalism.
• Flexibility to work rotating schedules.
• Preferred: Associate degree and 6–12 months of related experience.

Responsibilities

• Review online videos, social content, and user complaints for copyright and guidelines.
• Monitor and update platform content to meet client standards.
• Audit and moderate uploads to meet contractual KPIs.
• Protect customer data and comply with regulatory processes.
• Maintain up-to-date knowledge of client products and services.

Skills

Italian proficiency (C1)

English proficiency (B2)

Attention to detail

Multitasking

Customer service

Flexibility

PC skills

Education

Associate degree or related field

Job description

Italian Content Moderator (relocation to Porto)

Turin, Metropolitan City of Turin, Italy

About the job Italian Content Moderator (relocation to Porto)

Italian Content Moderator Join Us in Porto, Portugal!

Location: Porto, Portugal
Work Schedule: Rotational Shifts (24/7 coverage, 2 days off per week):

• 07:00 - 16:00
• 14:00 - 23:00
• 22:30 - 07:30
  Work Model: 100% On-Site

Compensation Package:

• Base Salary: 1,000 EUR/month (paid 14 times annually)
• Language Bonus: 200 EUR/month (paid 12 times annually)
• Meal Allowance (net): 1,837 EUR/year
  Total Annual Gross Salary: 18,237EUR (base salary + language bonus + meal allowance)

Relocation Support:

• Reimbursement of airfare (economy class) up to 400 EURafter 6 months of employment.
• Accommodation in a shared apartment for up to 12 months, with rent of 280 EUR/month (utilities included, deducted directly from your payslip).

Qualifications:

• Proficiency in Italian (C1) and English (B2) both written and spoken.
• Excellent computer navigation and PC skills.
• Strong attention to detail, dependability, and adaptability in a fast-paced environment.
• Ability to multitask, handle repetitive tasks, and meet deadlines.
• Customer service orientation with patience and professionalism in interactions.
• Flexibility to work rotating schedules.
• Preferred: Associate degree in a related field and 6 months to 1 year of relevant experience.

Your Role:

• Review online videos, social media content, and user complaints, ensuring compliance with copyright and community guidelines.
• Monitor and update platform content while adhering to client standards.
• Audit and moderate uploads to meet contractual Key Performance Indicators (KPIs).
• Protect customer data and comply with regulatory processes.
• Maintain up-to-date knowledge of client products and services.

Why Join Us in Porto?

• Be part of a global company that values diversity and excellence.
• Enjoy competitive pay with added bonuses and allowances.
• Benefit from a comprehensive relocation package, making your transition seamless.
• Develop your skills in a dynamic and collaborative environment, where your expertise in Italian and English will make a difference.

We look forward to welcoming you to our team and supporting your success in Porto!