Employment Type : Full-time
DUTIES AND RESPONSIBILITIES :
- Review user reports regarding video content on a streaming platform.
- Review sensitive content, which may involve graphic or disturbing subject matter.
- Audit and update content as necessary.
- Maintain broad knowledge of client products and/or services.
- Make well-balanced decisions and help resolve inquiries according to defined policies and procedures, especially regarding data protection.
REQUIREMENTS :
- Proficiency in Italian (level B2) and English (written and spoken).
- 6 months of relevant experience preferred.
- Ability to cover weekly shift rotations, including occasional nights and weekends.
- Tolerance to sensitive video content.
- Customer service orientation with effective, professional communication skills and patience.
- Quick learner with adaptability to new processes and concepts.
- Tolerance for repetitive tasks in a fast-paced environment.
- Analytical mindset with strong attention to detail.
- Ability to work independently and as part of a team.
BENEFITS :
- International community environment.
- Modern office located in a city center with accessible open spaces via public transportation.
- Comprehensive initial training and ongoing guidance.
- Supportive colleagues with coaching and mentoring opportunities.
- Health and wellbeing initiatives.
- Relocation support.
- Monthly meal allowance and additional benefits.
Key Skills: Income Tax, General Maintenance, Content Writing, Flash, Application Programming.
Employment Type : Full-time
Experience : 6 months or more preferred
Vacancy : 1