Vendor Start Up Manager - Patient Recruitment - Remote - FSP

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Vendor Start Up Manager - Patient Recruitment - Remote - FSP, remote, Italy

Client: Parexel

Location: Remote (UK, Ireland, Italy, Serbia, Romania)

Job Category: Not specified

EU work permit required: Yes

Job Reference: 752ef1c78ae9

Job Views: 5

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

When our values align, there's no limit to what we can achieve.

Parexel FSP has an exciting opportunity for a Vendor Start-up Manager to join our dedicated team, based remotely in the UK, Ireland, Italy, Serbia, or Romania.

Job Summary:

The VSM ensures flawless and accelerated vendor service delivery during trial start-up, supports category strategies, standardizes services, and ensures compliance throughout the study lifecycle. This role proactively assesses risks and develops contingency plans to de-risk study start-up and beyond. It manages Patient Recruitment and Retention services/vendors.

Key Responsibilities:

1. Review vendor and category-specific protocol sections, leveraging expertise to refine specifications.
2. Contribute to the development of Study Specification Worksheets for vendor bidding and selection.
3. Review quotes/proposals, support contract negotiations as needed.
4. Review vendor budgets, control costs, reconcile invoices, and close POs.
5. Provide study demands to VCE for program overview.
6. Ensure submission documents are provided by vendors for participating countries.
7. Collaborate with trial teams to understand site requirements.
8. Share changes to country and site plans with vendors and VCE; support contract amendments.
9. Optimize study start-up processes for timely site readiness.
10. Ensure vendor service quality and address queries escalated to the vendor category expert.
11. Create and maintain vendor risk maps and contingency plans.
12. Follow-up on vendor-related risks and issues with countries and hubs.
13. Document vendor performance issues, implement corrective actions, escalate if necessary.
14. Perform root cause analysis on performance issues.
15. Support standards, templates, tools, and process improvements for vendors.
16. Assist in vendor qualification data collection across departments.
17. Review and approve invoices.
18. Develop and support vendor training materials.

Skills & Knowledge:

• Strategic thinking, organizational knowledge, advanced planning, and project management skills.
• Stakeholder partnering skills.
• Problem solving, negotiation, conflict resolution, and influencing skills.
• Proficiency in English (written and spoken).

Experience & Education:

• 3+ years in clinical operations and vendor management.
• Knowledge of GxP and ICH regulations.
• Experience with clinical trial design, vendor services, and patient recruitment/retention.
• Leadership in supplier relationship management.
• Bachelor's degree in science or business, or equivalent experience.