Us Eye Clinical Applications Specialist

Buscojobs; Trentino-Alto Adige; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A healthcare services company based in Italy is looking for a US Eye Clinical Applications Specialist to support practice management systems. The role involves assisting with system performance, developing templates, and tracking system metrics. Applicants should have a high school diploma, relevant experience, and proficiency in Microsoft Office. This full-time position offers a range of benefits, including medical and dental insurance, 401(K) match, and paid time off.

Servizi

401(K) Company Match

Medical and Dental Insurance

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Competenze

• 2 years of experience in a medical office supporting workflows.
• Proficient in Microsoft Office Suite.
• Familiarity with MIPS (CMS) program preferred.

Mansioni

• Assist with the configuration and performance of practice management systems.
• Develop and manage standardized templates for communications.
• Track key system performance indicators.

Conoscenze

Problem-solving skills

Customer service skills

Attention to detail

Communication skills

Time management

Formazione

High School Diploma or equivalent

Associate or Bachelor’s Degree (preferred)

Strumenti

Microsoft Office Suite

NextGen Enterprise Practice Management

Descrizione del lavoro

Position : US Eye Clinical Applications Specialist

Job Id : 2682

of Openings : 1

JOB SUMMARY :

The US Eye Clinical Applications Specialist – PMS (Practice Management System) supports the company with the practice management system, as well as a variety of software platforms designed to positively impact clinical operations.

ESSENTIAL JOB FUNCTIONS (other duties as required) :

• Assist with the configuration, maintenance, and performance of the practice management and other ancillary systems.
• Build and maintain provider scheduling templates.
• Develop and manage standardized templates for forms, labels, letters, fee tickets, and patient communications.
• Assist managers and staff with report development.
• Serve as a point of contact for system related issues, enhancements, and support.
• Assist with system upgrades, testing, and go-lives in collaboration with IT and vendor teams.
• Identify process improvement opportunities and recommend solutions to improve system utilization and efficiency.
• Act as a liaison with vendor(s) for support, enhancement requests, escalations, and system roadmap discussions.
• Track key system performance indicators and present reports to leadership.
• Support change management and communication strategies related to system changes.
• Work directly with system vendors to add, update, or term practice(s), locations, and providers.
• Assist with implementation and training for newly partnered practices.
• Advises on and assists with implementation of policies, protocols, and systems which improve practice productivity, efficiency, and customer service which support the enhancement of revenue.
• Adherence to applicable laws, regulations and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct.

COMPETENCIES :

Demonstrated ability to follow oral and written instructions.

Strong reading, writing, and problem-solving skills.

Must be able to maintain high degree of confidentiality. Ability to multi-task, work in a fast paced environment and manage time accordingly in order to meet deadlines and requirements of the organization.

Ability to follow instructions, work well with others and alone with minimal supervision.

Must have strong computer skills, superb attention to detail and optimal customer service.

Strong interpersonal skills and ability to communicate effectively across departments and roles.

WORK ENVIRONMENT :

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Fast-paced, deadline oriented, confidential department. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Demonstrated ability to do walking, standing, bending, and stooping.

While performing the duties of this job, the employee is frequently required to stand, sit, use hands to handle or feel objects, tools or control, reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance, kneel and crouch. Demonstrated manual dexterity sufficient to operate basic office equipment.

The employee may be required to lift moderately heavy objects (50-90 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

POSITION TYPE AND EXPECTED HOURS OF WORK :

This is a full-time position. Days and hours are Monday through Friday 8 : 00 A.M. – 5 : 00 P.M.

TRAVEL :

Travel is required from time to time.

REQUIRED EDUCATION AND EXPERIENCE :

High School Diploma or equivalent required.

Two years of working in a medical office supporting front-office, and revenue cycle workflows.

Proficient with Microsoft Office Suite

Working knowledge of NextGen Enterprise Practice Management preferred.

Knowledge of MIPS (CMS) program preferred.

PREFERRED EDUCATION AND EXPERIENCE :

Associate or bachelor’s Degree

Benefits : 401(K) Company Match

Medical and Dental Insurance

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

J-18808-Ljbffr

J-18808-Ljbffr

J-18808-Ljbffr