Una/o CUSTOMER SERVICE GDO

Gi Group S.p.A; Casale Monferrato; In loco; EUR 24.000 - 26.000; Tempo pieno

Descrizione del lavoro

Une agence d'emploi leader en Italie recherche un Customer Service GDO pour un client dans le secteur alimentaire. Le candidat idéal sera responsable de la gestion des commandes, du support client et de la collaboration avec les équipes internes. Ce poste offre des opportunités de croissance professionnelle et un environnement dynamique, avec un salaire compétitif.

Servizi

Opportunités de croissance professionnelle

Horaires de travail flexibles

Formation continue

Competenze

• Expérience de 1-2 ans dans un rôle similaire, de préférence dans le secteur alimentaire.
• Bonne connaissance d'Excel et Word.
• Flexibilité, précision, compétences organisationnelles et managériales.

Mansioni

• Entrer et traiter les commandes, charger les données dans SAP.
• Gérer le support client par email, chat et téléphone.
• Collaborer avec les départements administration et logistique.

Conoscenze

Organizational skills

Interpersonal skills

Sales predisposition

Formazione

Diploma or Degree

Strumenti

Office package

Descrizione del lavoro

Gi Group - Customer Service GDO

Gi Group, the leading Italian employment agency with over 200 branches nationwide and more than 1800 HR professionals, is seeking candidates for a client company operating in the food and beverage manufacturing sector.

Role: Customer Service GDO

The successful candidate will be responsible for:

1. Entering and processing orders, loading data into SAP, communicating with clients, and preparing reports.
2. Managing customer support via email, corporate chat, and phone, ensuring courteous and professional service.
3. Collaborating with administration and logistics departments.
4. Supporting the sales team to ensure efficient workflow and customer satisfaction.
5. Managing customer and product data records.
6. Preparing reports for administrative and commercial departments.
7. Managing some clients directly, including visits, preparing commercial proposals, managing assortments, and data analysis.

Requirements:

• Diploma or Degree.
• Previous experience of 1-2 years in similar roles, preferably in industrial or service contexts, ideally within the food sector.
• Good knowledge of Office package, especially Excel and Word.
• Additional qualities include flexibility, precision, strong organizational and managerial skills, team orientation, excellent interpersonal skills, sales predisposition, and availability to work Saturdays and holidays.

Offer Details:

• Opportunities for professional growth in a dynamic environment.
• Flexible working hours.
• Continuous training.
• Joining a young, proactive, and growing team.
• Salary: €24,000 - €26,000 depending on technical skills.
• Initial contract of one year, direct employment in the company.

Location: Italy, Piedmont, Casale Monferrato

Sector: GDO

Role: Administrative

Working hours: Full-time, including Saturday mornings.

Gi Group is part of Gi Group Holding, Italy's leading multinational employment agency, operating in over 37 countries with a focus on HR services, staffing, and consulting. For more information, visit www.gigroup.it.