Traveling Luxury Beauty Advisor

La Prairie Group AG

Roma

On-site

EUR 28,000 - 30,000

Full time

14 days+

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Job summary

La Prairie Group AG in Rome seeks a traveling Beauty Advisor placed in Rome (Lazio) to cover Central Italy retail locations. You will deliver luxury service, build relationships with discerning clients, and promote La Prairie's premium skincare products.

Responsibilities include achieving sales goals, storytelling about the brand heritage, collecting customer data in GDPR-compliant CRM, and collaborating with store teams to create unforgettable luxury experiences for customers.

Qualifications

Established experience in the cosmetic environment.
Ability to provide luxury service in any situation.
Strong focus on achieving quantitative and qualitative goals.
Knowledge of skin.
A diploma in cosmetics/aesthetics/makeup artist is preferred.
Intermediate level of English.
Ability to use technological tools.

Responsibilities

Inspire our customers through luxury storytelling based on a deep knowledge of our brand, its heritage, and origins, as well as our collections and iconic products.
Proactively seek knowledge of the Art of Beauty of La Prairie by studying the training material provided and regularly visiting the La Prairie homepage.
Collect high-end customer data in compliance with GDPR regulations.
Ensure the luxury implementation and execution of all La Prairie CRM programs.
Proactively sell products to new and existing customers, ensuring personalized, luxury, competent, and professional service at all times.
Build long-term relationships with customers based on ongoing trust and satisfaction, which in turn will generate substantial brand loyalty and sales (attract, convert, develop, retain, word-of-mouth).
Always be service-oriented, pampering our customers and encouraging product application on the skin both at the counter and using the cabin through our exclusive and luxurious treatments.
Ensure that every customer entering our boutiques, whether a potential, current, or new customer, is considered our most valuable asset and treated accordingly.
Collect quantitative and qualitative data on both customers and prospects using our CRM tools.
Use CRM campaigns/new launches/events to engage with customers to increase sales and connect sales.
Collaborate with retailers, store managers, counter managers, and colleagues.
Offer a unique and luxurious experience to new and existing customers and create interest and word-of-mouth for the brand among potential customers.
Ensure that all customers entering retail locations are considered our most valuable asset and treated accordingly.
Connect products and create complementary needs/cross-selling (e.g., serums, body lotions, and foundations).
Identify customer needs and offer personalized advice.
Explain to customers the application techniques of the products they are interested in and advise them on how to care for their skin.