Transportation Service Specialist

Nestle; Assago; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading company seeks a Transportation Service Specialist in Assago to ensure timely deliveries across regions. You will monitor performance, manage risk, and collaborate with partners to enhance logistics efficiency. Candidates should have a degree in Engineering or Economics and possess analytical, communication, and problem-solving skills.

Competenze

• Degree in Engineering or Economics is required.
• At least 6 months to 1 year experience in Transportation/Logistics areas.
• Fluent in English and Italian.

Mansioni

• Managing On-Time Pickup and In-Transit Tracking.
• Collaborating with carriers to improve performance.
• Analytics on service levels for key customers.

Conoscenze

Analytical Mindset

Problem Solving

Service Orientation

Communication

Interpersonal Skills

Formazione

Degree in Engineering or Economics

Strumenti

Excel

SAP

Descrizione del lavoro

Position Snapshot

• Degree in Engineering or Economics
• At least 6 months / 1 year experience in Transportation / Logistics areas
• Analytical Mindset
• Problem solving attitude and Service orientation
• Very good Excel Knowledge
• Fluent in English and Italian

Position Summary

You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South is responsible for delivering goods on time and efficiently to our customers, covering a perimeter from Iberia to Greece, including Italy. You will be part of the Service Specialist team, overseeing execution and managing risks from pre-pickup to delivery. Your responsibilities include monitoring Service level for key Customers, collaborating with carriers to improve performance, and ensuring in-transit visibility.

A Day in the Life of a Transportation Service Specialist

• Managing On-Time Pickup and In-Transit Tracking
• Updating Records
• Finding loads to prevent On Time Delivery failures and providing enterprise-wide visibility
• Prioritizing workload according to market strategies
• Reason coding
• Approving Detention / Demurrage
• Operating Activities
• Handling Call center activities for Customer Service / Sales
• Managing requests from Customers / Customer Service / Sales to solve delivery problems and prevent refusals
• Analytics

What Will Make You Successful

• Previous experience in Operations (6 months to 1 year) is a plus
• Advanced MS Office Skills (Excel, PowerPoint, etc.)
• SAP Skills is a plus
• Fluent English is a MUST; additional languages are a plus
• Excellent communication and interpersonal skills
• Pragmatical and fact-based mindset
• Analytics and problem-solving attitude
• Service orientation
• Ability to work in a team
• Proactive and curious personality
• Interest and ability to work in a fast-paced, rapidly changing environment