Tour Co-ordinator

City Wonders; Venezia; In loco; EUR 12.000 - 20.000; Part-time

Descrizione del lavoro

An established industry player is seeking passionate Tour Coordinators to enhance the travel experience in Venice. This part-time role offers the chance to engage with international guests while providing exceptional customer service. You will be responsible for managing tour logistics, assisting guests, and ensuring a seamless experience at iconic landmarks. Join a diverse team and immerse yourself in the vibrant culture of Venice, where every day brings new adventures and opportunities to create memorable experiences for travelers. If you love sharing the beauty of Italy, this role is perfect for you!

Servizi

Training and Development Opportunities

Diverse Multicultural Team

Opportunity to Assist International Guests

Competenze

• Strong customer service skills and a positive attitude are essential.
• Knowledge of local landmarks and customs is a plus.

Mansioni

• Assist guests with queries and manage ticketing efficiently.
• Collaborate with guides for smooth tour operations.

Conoscenze

Customer Service

Organizational Skills

Proficiency in English

Knowledge of Venice

Flexibility

Descrizione del lavoro

Job Title:

Tour Co-ordinator

Company:

City Wonders Ltd.

Location:

Venice, Italy

Job Type:

Part time, 16 hours per week.

Your new adventure begins!

City Wonders is a leading, award-winning tour operator based in Italy, known for providing guided tours to travelers seeking an authentic Italian experience. We specialize in expertly crafted tours of Venice's iconic landmarks, delivering extraordinary experiences with a focus on history, art, and culture. We are currently looking for passionate and dedicated Tour Coordinators to join our growing team.

Responsibilities:

• Provide excellent customer care at our tour meeting points, assisting guests with queries and requests.
• Collaborate with guides and tour leaders to ensure smooth, punctual tour starts.
• Sign in guests and organize groups for guides and tour leaders.
• Manage tickets, including collecting, distributing, and ensuring proper allocation.
• Interact professionally with customers, addressing questions, concerns, and needs.

Skills and Qualities:

• Positive and upbeat attitude; first impressions matter.
• Proficiency in English; additional languages are a plus.
• Knowledge of Venice and surrounding regions, including landmarks and local customs.
• Ability to quickly resolve operational issues.
• Strong organizational and time management skills.
• Exceptional customer service skills with a friendly demeanor.
• Flexibility to work weekends and holidays.

What We Offer:

• Initial 6-month contract with a competitive salary.
• Training and development opportunities.
• Work with a diverse, multicultural team.
• Opportunity to meet and assist international guests.

How to Apply:

If you are passionate about Venice and eager to work in travel and tourism, we want to hear from you! Please submit your resume, highlighting your relevant experience and language skills.