TK2d Patient Journey Lead (90153)

UCB; Milano; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

UCB is seeking a TK2d Patient Journey Lead in Milan to enhance patient experiences and ensure timely treatment for TK2d patients. This role involves collaboration with healthcare professionals and advocacy for patient education and support. Ideal candidates have extensive experience in the biotech/pharma field, demonstrating excellent interpersonal and project management skills.

Competenze

• At least 7 years in biotechnology/pharmaceuticals with external engagement experience.
• At least 5 years in reimbursement, account management, or KOL development.
• Fluency in English and Italian.

Mansioni

• Partner with healthcare stakeholders to ensure TK2d patients are diagnosed and receive appropriate treatment.
• Execute disease awareness and educational programs.
• Map patient journeys to understand pain points.

Conoscenze

Project Management

Planning Skills

Emotional Intelligence

Collaboration

Communication

Presentation Skills

Interpersonal Skills

Formazione

Bachelor's degree in life sciences, business, or healthcare

Master's degree

University degree in medicine, pharmacy, or natural sciences

Descrizione del lavoro

We are seeking a TK2d Patient Journey Lead who is proactive, scientifically proficient, and empathetic to join our Rare & Epilepsy Organization team based in Milan, Italy.

About the role :

You will play a pivotal role in ensuring that our innovative treatment reaches the patients who need it most, positively impacting the lives of those suffering from TK2d. Reporting directly to the EU TK2d Head and collaborating with a cross-functional team, you will support the identification, proper diagnosis, and treatment for TK2d patients.

Who you'll work with :

You will be working in a team dedicated to creating a unique patient experience. This includes partnering with healthcare stakeholders such as neuropediatricians, neuromuscular specialists, geneticists, nurses, and pharmacists, as well as interacting with patient groups to raise awareness and educate on this disease.

What you'll do :

1. Partner with healthcare stakeholders to ensure TK2d patients are diagnosed and receive appropriate treatment.
2. Execute disease awareness and educational programs.
3. Establish referral programs to facilitate patient consultations at centers of excellence.
4. Advocate for TK2d inclusion in mitochondrial and neuromuscular panels.
5. Map patient journeys to understand patient pain points and how to mitigate them.
6. Interact with patient associations for awareness and educational initiatives.
7. Support the implementation of approved access programs as a local point of contact.
8. Help healthcare providers navigate the ecosystem to secure funding for patients.
9. Ensure smooth transition from clinical trials and access programs to continuous treatment.
10. Educate healthcare providers and payors on the safe use of DoxTM.
11. Support patients through centrally developed patient support programs.

Qualifications :

• Bachelor's degree in life sciences, business, or healthcare required; Master's degree preferred.
• University degree in medicine, pharmacy, or natural sciences.
• At least 7 years in biotechnology/pharmaceuticals with external engagement experience.
• At least 5 years in reimbursement, account management, or KOL development.
• Experience in rare diseases, neurology, clinical genetics, or metabolic diseases.
• Strong project management, planning skills, and emotional intelligence.
• Outcome-driven with a focus on results, collaboration, and communication.
• Field-based position with up to 70% travel required.
• Excellent presentation and interpersonal skills.
• Fluency in English and Italian.

About us :

UCB is a global biopharmaceutical company focusing on neurology and immunology. With around 8,500 employees worldwide, we are inspired by patients and driven by science.

Why work with us :

At UCB, we create value beyond completing tasks. We foster a culture of collaboration, innovation, and inclusion, where everyone feels respected and has opportunities to grow. We are committed to diversity and inclusion as an Equal Opportunity Employer. If you require adjustments during our process, please contact us.

Key Skills :

Employment Type : Full Time

Experience : 7+ years

Vacancy : 1