Therapy Training Specialist

IQVIA; Milano; In loco; EUR 35.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Car

Sales Incentive Plan

Temporary contract

Descrizione del lavoro

IQVIA is seeking a Therapy Training Specialist in Milan to support diabetes patients who self‑administer insulin. Travel across assigned territory and occasional nationwide is required.

You will train hospital accounts, work with the field sales team, and promote continuous medical education on device usage. The role focuses on delivering high‑quality patient onboarding, addressing training needs, and collaborating with endocrinologists.

Competenze

• Degree or equivalent in scientific, economic, or humanities disciplines; PhD is a plus.
• Good level of English and driving license with willingness to travel frequently.
• Excellent interpersonal, negotiation, problem solving and communication skills.

Mansioni

• Train patients 1:1 on device setup and use, including obtaining consents.
• Collaborate with hospital accounts and field sales to identify patient training needs.
• Provide ongoing patient support alongside 24/7 technical assistance.

Conoscenze

Public speaking

Empathy

Communication

Formazione

Degree in science/economics/humanities

PhD considered a plus

Strumenti

CRM systems

Descrizione del lavoro

Milan, Italy

Full time

R1566948

IQVIA is looking for a Therapy Training Specialist, a role where your expertise becomes a guiding light of support for patients with diabetes who self‑administer insulin multiple times per day.

These are new positions within a growing team which have been created to address the increased demand for a medical device system which simplifies diabetes management for patients, carers, and healthcare professionals.

We are searching for candidates who are passionate about advancing healthcare and improving patient wellbeing; the ideal applicant will have a clear communication style, strong public speaking skills, the ability to demonstrate spontaneous empathy and build rapport readily, and an adaptable approach that enables them to tailor their delivery to suit the patients they are training.

Working area

• Calabria

Responsibilities

• Work with a small number of hospital accounts in your assigned territory
• Work closely with the field sales team to ensure awareness of patient training needs to maximise efficiencies
• Schedule and provide 1:1 training to patients including correct set up and use of the device system, including gathering the required consents, to ensure a positive onboarding experience
• Give ongoing support to patients as required (in addition to the 24/7 technical assistance telephone service the company also provides)
• Participate in follow‑up meetings to address requests from patients and diabetologists / endocrinologists
• Promote continuous technical training and raise awareness among diabetes teams on the optimal management of diabetes with the company’s devices
• Collaborate in the commercial cycle and prescription process, ensuring inventory management and seamless handover to
• Engage healthcare professionals in educational activities, organizing local training events and providing technical support during scientific events.

Required Knowledge and Experience

• Degree in scientific, economic, or humanities disciplines. Alternatively, equivalent education with proven experience in technical-commercial activities
• A PhD will be considered a plus, but is not essential
• Good level of English
• A valid driver’s license (B) and availability for frequent travel within the assigned area and occasionally nationwide
• Knowledge of the English language would be beneficial but is not a prerequisite.
• Knowledge of the medical device market and therapies would be advantageous.
• Excellent interpersonal, negotiation, problem‑solving, consultative approach, results‑oriented, teamwork, proactivity, assertive communication skills, and ideally familiarity with CRM (Customer Relationship Management) systems.

WE OFFER

• Chemical contract
• Temporary contract
• Salary range: RAL 35.000-40.000
• Company Car
• Sales Incentive Plan

The compensation package will be determined based on experience, skills, and internal equity criteria.

Professional growth and salary adjustments are based on transparent and objective criteria.

We are committed to ensuring fair and inclusive compensation practices, in line with salary transparency regulations (EU Directive 2023/970).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is 35,000.00 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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