Telesales Executive

JR Italy; Pavia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player in the packaging sector is seeking a dynamic Sales Representative to manage and expand customer accounts. In this engaging role, you will drive sales through proactive outreach, build lasting relationships, and support new product launches. Your expertise in sales communication and customer service will be key as you guide clients through their purchasing journey. Join this forward-thinking company and make a significant impact in a collaborative environment that values your contributions and fosters professional growth.

Competenze

• Minimum of two years of work experience in a sales environment, preferably in Telesales.
• Strong communication and interpersonal skills are essential.

Mansioni

• Manage and grow a portfolio of dedicated customer accounts.
• Conduct outbound calls to promote and sell packaging products.

Conoscenze

Sales Communication

Customer Relationship Management

Market Research

Product Promotion

Organizational Skills

Fluency in Italian

Fluency in English

Formazione

Intermediate vocational level

Higher professional educational level

Strumenti

MS Office

CRM Software

Descrizione del lavoro

Social network you want to login/join with:

Our client is a leading pan-European supplier of glass and plastic containers for the pharmaceutical, chemical, food & beverage, and personal care sectors, specialising in packaging for Vitamins and Sports Nutrition.

Role Overview:

Manage and grow a portfolio of dedicated customer accounts, overseeing both sales and administrative functions. Drive sales through outbound communications, manage customer relationships, and support new product launches and market research. This includes conducting outbound calls to promote and sell a range of products, as well as managing all internal sales activities related to existing, lapsed, and prospective customers.

Responsibilities:

• Promote a portfolio of plastic and glass packaging products.
• Proactively contact businesses via phone and email to promote packaging solutions.
• Deliver persuasive sales pitches tailored to customer needs.
• Secure orders over the phone and guide customers through the ordering process.
• Respond promptly to inbound calls and enquiries generated through advertisements and campaigns.
• Handle questions and provide detailed product information to potential and existing customers.
• Follow up with leads to build long-term relationships and convert interest into sales.
• Maintain accurate records of customer interactions, feedback, and transactions.
• Process orders and manage the order book efficiently.
• Prepare and handle invoices in coordination with the accounts team.
• Maintain and update a database of customer details and sales activity.
• Source and compile contact lists using directories, purchased databases, and other lead-generation tools.
• Conduct market and customer surveys to gather insights and feedback.
• Assist the Commercial Director with the launch of new products and exploration of new business opportunities.

Person Specification:

• Intermediate vocational level or higher professional educational level.
• Minimum of two years of work experience in a sales environment, preferably in Telesales.
• Strong communication and interpersonal skills.
• Proven telephone sales or customer service experience preferred.
• Ability to build rapport quickly and manage multiple customer interactions.
• Proficient in MS Office and CRM software.
• Highly organized with strong attention to detail.
• Fluent in Italian and English.

For EU roles:

To ensure better legibility, the simultaneous use of male, female, and diverse (f/m/d) gender forms is avoided. All personal designations apply equally to all genders.

Candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.