Técnico Per L'assistenza Post-vendita, Milano

Velux Residential; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading sustainable indoor living company in Milano seeks a candidate for technical assistance and maintenance of window products. Responsibilities include managing customer requests and ensuring satisfaction. The ideal applicant will have a technical diploma, be proficient with iPads, and possess a driving license. The role offers training, work-life balance, and tools necessary to perform effectively.

Servizi

Strong culture of work-life balance

Structured training program

Career development prospects

Competenze

• Driving license (type B) is required.
• Ability to manage the workday independently.
• Preferably experience in the construction sector.

Mansioni

• Planning daily appointments according to head office procedures.
• Managing post-sales technical assistance requests.
• Repairing and maintaining VELUX products.

Conoscenze

Good proficiency in using iPad

Strong customer satisfaction orientation

Good manual skills

Formazione

Technical diploma

Strumenti

iPad

Mobile phone

Company vehicle

Descrizione del lavoro

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work, and play under the roof to transform their spaces and live healthier everyday lives with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots. Each year, we create a real impact by reinvesting in society, our employees, and the planet through our foundations.

Our core values include “courage” and “mutual respect,” which guide our daily actions and our contribution to the world.

Being part of the VELUX team means working to realize our mission: improving comfort in homes worldwide, with a special focus on the environment and sustainability.

Are you ready to seize this opportunity?

• Main activities include:
• Planning daily appointments according to head office procedures
• Managing post-sales technical assistance requests for VELUX products
• Repairing and maintaining VELUX roof windows and manual/electric accessories
• Adjusting components adjacent to the window
• Providing installation advice in the presence of installers
• Completing work reports after each customer visit
• Technical diploma required
• Driving license (type B)
• Good proficiency in using iPad
• Ability to manage the workday and activities independently, setting priorities autonomously
• Strong customer satisfaction orientation
• Good manual skills and preferably experience in the construction sector

What we offer:

• Being part of a certified “Great Place to Work” company
• The opportunity to join a dynamic, multinational, and rapidly evolving environment with real career development prospects
• A strong culture of work-life balance rooted in our Scandinavian origins
• A structured training program starting from your first day
• The necessary tools to perform your job effectively (iPad, mobile phone, and a company vehicle for travel within your territory)
• Other benefits

The recruitment is open to all genders according to Law 903/77 and Law 125/91, and also to targeted placement under Law 68/1999.

• Equal Opportunity Employer

VELUX Residential is fully committed to equal opportunity employment. We aim to recruit, hire, train, and promote individuals in all job roles without regard to race, color, religion, sex, age, disability, veteran status, national origin, sexual orientation, or any other legally protected characteristic. Employment decisions are based solely on job-related qualifications.