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A leading company in the medical equipment sector is seeking a Technical Support Specialist in Pero, Milan. The role involves handling customer returns, repairing devices, and ensuring compliance with health and safety standards. This is a 6-month fixed-term contract, with potential opportunities for permanent employment and benefits including meal vouchers and professional development support.
Handle returns from customers, partners, and affiliates.
Repair all EMS devices according to internal repair protocols for dental and medical equipment.
Implement actions to meet internal and external customer expectations.
Ensure health and safety compliance at all levels of Support Services.
Occasionally visit customers to provide technical support and repairs.
Support operational and sales staff.
Participate in joint after-sales service activities, especially group meetings.
Participate in continuous training and product development.
Type of employment: Fixed-term
Duration: 6 months
Monday to Friday.