Tecnico Di Assistenza

Marposs; Bardi; Vor Ort; EUR 31.000 - 34.000; Vollzeit

Zusammenfassung

Marposs is seeking a Technical Support Specialist to join its team. The role supports Italian and international customers across automotive, refrigeration, food, and pharmaceutical sectors, identifying faults, performing maintenance, and starting up systems.

Travel of 120–200 days per year is required, with strong English, teamwork, and MS Office skills. Compensation ranges from €31,000 to €34,000 per year, with pay transparency as per Italian law.

Qualifikationen

• High school technical training in mechanical, electrical, or electronic fields.
• Good knowledge of electrical, pneumatic and hydraulic diagrams.
• Willingness to travel 120–200 days per year in Italy and abroad.
• Problem-solver who can organise work under tight deadlines with team support.
• Good knowledge of MS Office and fluent English with strong communication.

Aufgaben

• Identify and repair faults for Italian and international customers.
• Carry out preventive and extraordinary maintenance.
• Start up new systems and provide telephone assistance.
• Hold training courses at customers' premises.
• Manage internal technical reporting activities.

Kenntnisse

MS Office

English fluency

Communication skills

Teamwork

Problem solving

Travel willingness

Electrical diagrams

Pneumatic & hydraulic diagrams

Ausbildung

High school technical training (mechanical/electrical/electronic)

Tools

Siemens PLC Step 7

Jobbeschreibung

Technical Support Specialist

Responsibilities

The resource, included in the Technical Support team and reporting directly to the Technical Support Manager, will carry out technical support activities at our Italian and international customers, not only in the automotive sector, but also in the refrigeration, food and pharmaceutical sectors.
In particular, will be employed to identify and repair faults, carry out preventive and extraordinary maintenance, start up new systems, provide telephone assistance, hold training courses at the customers' premises, and manage internal technical reporting activities.

Profile

Candidates with the following requirements will be considered:

• Mechanical, electrical or electronic technical training (high school degree or equivalent);
• good knowledge of electrical, pneumatic and hydraulic diagrams;
• willingness to travel for a minimum of 120 to a maximum of 200 days per year (not continuous) both in Italy and abroad (excluding areas considered to be at risk);
• ability to problem-solve and organise work even in tight deadlines combined with a spirit of adaptation and the ability to work in a team with IT technicians;
• good knowledge of MS Office suite;
• fluency in English (written and spoken) and good communication skills.

Knowledge of Siemens PLC, step 7 (and subsequent updates) will be an advantage.

This position is open to candidates of any gender (Italian Law 903/77).

Compensation and benefits

The candidate will be hired in accordance with salary transparency regulations (italian law D.Lgs. 96/2026) and based on their actual experience in the field, with a total annual compensation ranging between €31,000 to €34,000