Technician (Digital Communications Services) for NATO with security clearance

WLG; Catania; In loco; EUR 30.000 - 41.000; Part-time

Descrizione del lavoro

WLG in Sigonella, Sicily, is seeking an AV/IT specialist to operate and support digital and hybrid events. You will set up audio visual infrastructure, manage streaming, run shows, and troubleshoot during live meetings, including Cisco WebEx and Microsoft Teams.

The role requires hands-on room presence and strong customer service in an international environment. Expect on-site work in Sigonella with some after-hours support; contract engagement for about 700 hours from late September to December

Competenze

• At least two years in an international or multinational organisation.
• At least two years managing Cisco local area network and end user devices.
• Troubleshooting and configuring Polycom video conferencing equipment.
• Setting up and operating audio visual equipment for indoor and outdoor events.
• Genuinely strong customer skills, because much of this happens in the room while a meeting is running.

Mansioni

• Setting up and managing the audio visual infrastructure for digital meetings and events, from equipment through to streaming and recording.
• Writing, planning and executing full AV implementation plans with the customer.
• Preparing and running a mobile streaming studio including video walls and green screen.
• Producing the technical plan and run of show for larger digital and hybrid conferences, and supervising the technical team on the day.
• Supporting Cisco WebEx, Microsoft Teams and other meeting platforms, including first line troubleshooting for scheduling, bridging and recording.
• Contributing to the operational configuration of network active devices and helping investigate network problems.
• Maintenance on Siemens telephone switchboards, desk and DECT phones, and VoIP handsets.
• Specifying technical configurations for a small network or a segment of a larger one, and running integration tests against the specification.
• Designing jingles, banners and digital signage for events.

Conoscenze

AV troubleshooting

Cisco LAN management

End user devices

Video conferencing hardware

Customer service

Strumenti

Polycom

Video streaming

VoIP systems

Siemens switchboards

Descrizione del lavoro

If a conference goes well nobody thinks about the person who made the room work. If it goes badly, everybody does.

You will run digital and hybrid events and the network behind them at an alliance site at Sigonella in Sicily, from the switchboard to the streaming studio.

What You Will Be Doing

• Setting up and managing the audio visual infrastructure for digital meetings and events, from equipment through to streaming and recording
• Writing, planning and executing full AV implementation plans with the customer
• Preparing and running a mobile streaming studio including video walls and green screen
• Producing the technical plan and run of show for larger digital and hybrid conferences, and supervising the technical team on the day
• Supporting Cisco WebEx, Microsoft Teams and other meeting platforms, including first line troubleshooting for scheduling, bridging and recording
• Contributing to the operational configuration of network active devices and helping investigate network problems
• Maintenance on Siemens telephone switchboards, desk and DECT phones, and VoIP handsets
• Specifying technical configurations for a small network or a segment of a larger one, and running integration tests against the specification
• Designing jingles, banners and digital signage for events

What you will need

• At least two years in an international or multinational organisation
• At least two years managing Cisco local area network and end user devices
• Troubleshooting and configuring Polycom video conferencing equipment
• Setting up and operating audio visual equipment for indoor and outdoor events
• Genuinely strong customer skills, because much of this happens in the room while a meeting is running

Worth knowing before you apply

• Eighty per cent on-site at Sigonella in Sicily
• Support outside business hours may be required, and hardware is deployed to users' offices

Practical detail

• Contract engagement, about 700 hours from late September to the end of December 2026
• An active security clearance is required for this role