Technical Trainer, Critical Operations, EMEA

STACK Infrastructure EMEA; Milano; In loco; EUR 38.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

€37,500–€47,500 gross per year range

CCNL Commercio contract

Meal vouchers

Wellness & healthcare benefits

Pension fund Font.Te access

Professional growth opportunities

Descrizione del lavoro

STACK Infrastructure seeks an EMEA Critical Operations Technical Trainer to develop and deliver technical training for critical operations teams across Europe. The role collaborates with Operations, Engineering and Learning & Development to create practical, accurate learning experiences that build safe, confident, and consistent data centre operation.

You will coach staff through onboarding, technical development and competency progression, delivering instructor-led, virtual and hands-on

Competenze

• Experience in Critical Operations or mission-critical environments.
• Ability to explain complex technical concepts clearly to varied learners.
• Experience creating training materials and assessments.
• Strong communication, stakeholder management and organisation skills.

Mansioni

• Deliver instructor-led, virtual and hands-on training across EMEA sites.
• Support onboarding and competency progression for Critical Operations teams.
• Develop and maintain training content, assessments and learning paths.
• Coach employees and provide technical guidance for safe operations.
• Facilitate demonstrations and hands-on learning to support readiness.
• Collaborate with Operations, Engineering and site leadership to reflect current practices.
• Assess learner competence and maintain training records for compliance.
• Contribute to continuous improvement based on feedback and best practices.

Conoscenze

Critical Operations

Data centres

Electrical and mechanical infra

Training delivery

Coaching & knowledge transfer

Communication & stakeholder mgmt

Bilingual English/Italian

Eligibility to work in Italy

Descrizione del lavoro

EMEA Critical Operations Technical Trainer

Role Summary

The EMEA Critical Operations Technical Trainer is responsible for developing and delivering technical training that supports the capability, safety and operational readiness of STACK Infrastructure's Critical Operations teams across Europe.

Working closely with Operations, Engineering and Learning & Development teams, you will create engaging, practical and technically accurate learning experiences that help employees operate mission-critical data centre environments safely, confidently and consistently.

This role combines technical expertise with coaching and facilitation skills, supporting both new and experienced employees through onboarding, technical development and competency progression across STACK's growing EMEA portfolio.

Key Responsibilities

• Deliver instructor-led, virtual and hands-on technical training across EMEA operational sites.

• Support onboarding, technical development and competency progression for Critical Operations teams.

• Develop and maintain training materials, assessments and learning pathways aligned to operational standards and business requirements.

• Provide coaching and technical guidance to employees operating within mission-critical environments.

• Facilitate practical demonstrations, equipment walkdowns and technical learning activities that support operational readiness.

• Collaborate with Operations, Engineering and site leadership teams to ensure training reflects current systems, procedures and safety expectations.

• Assess learner competence and provide constructive feedback to support ongoing development.

• Maintain accurate training records and support compliance requirements through learning management systems.

• Contribute to continuous improvement initiatives by incorporating operational feedback, lessons learned and industry best practice into training content.

What You'll Bring

• Experience within Critical Operations, data centres, commissioning, facilities management, engineering or another mission-critical environment.

• Strong understanding of electrical and mechanical infrastructure commonly found within data centre operations.

• Experience delivering technical training, coaching or structured knowledge transfer programmes.

• Ability to explain complex technical concepts clearly to learners with varying levels of experience.

• Experience developing training materials, assessments or learning programmes.

• Strong communication, stakeholder management and organisational skills.

• Coaching mindset with a passion for developing technical capability and operational excellence.

• Comfortable working across different cultures, teams and operational environments throughout EMEA.

• Fluent English and Italian language skills are required.

• Eligibility to work in Italy.

Cosa offriamo / What we Offer

• Fascia Retributiva (RAL): 37.500 € - 47.500 € + premio di risultato.

• Contratto CCNL Commercio (Terziario, Distribuzione e Servizi).

• Buoni pasto e piano welfare aziendale.

• Assistenza sanitaria e accesso al fondo pensione Font.Te, secondo quanto previsto dal CCNL.

• Contribuirai allo sviluppo e alla gestione di infrastrutture digitali mission-critical, operando in alcuni degli ambienti data centre più avanzati d'Europa.

• Cresci con STACK, acquisendo esperienza su progetti di grande scala e cogliendo concrete opportunità di crescita professionale all'interno di una piattaforma europea in forte espansione.

La fascia retributiva indicata rappresenta il range previsto per il ruolo. La retribuzione sarà determinata in modo equo e trasparente all'interno di tale fascia, sulla base dell'esperienza professionale, delle competenze e delle qualifiche del candidato.

About STACK Infrastructure

STACK is a proven, trusted partner for the world's most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape.