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Syneto S.p.A. recherche un Support Technique à distance pour fournir une assistance client sur ses technologies. Vous interagirez quotidiennement avec les infrastructures des clients, résolvant divers problèmes techniques. Ce rôle requiert une solide expérience en support client, une excellente communication et la capacité de travailler en équipe.
Syneto is a European leader in modernizing IT infrastructure with a Universal and Resilient Data Management platform. This all-in-one solution integrates hardware, software, and services to run and protect critical applications from Edge to Core to Cloud, ensuring secure, zero-trust data management anywhere.
With a scalable private and hybrid cloud architecture, Syneto simplifies IT through hyperconvergence, replacing traditional, complex infrastructures. Its native data protection and disaster recovery features enable instant recovery from cyber threats and disasters with immutable, invisible recovery points and intelligent replication.
Trusted by 5,000+ companies, including illycaffè and Bianchi, Syneto delivers enterprise IT to businesses of all sizes through a strong network of 250+ European partners. Our mission : Simplify. Accelerate. Protect
Who Are You?
L1 / L2 remote support through company’s ticketing system, for the resolutionof any technical problem encountered by customers on company’s technologies, both during weekdays and 24 / 7 rotation.
What we need you to do
Daily perform internal testing to replicate reported issues and finding possible solutions;
What skills and experience you need
Any of the following would be an advantage :
Interested? Send your CV to and take the next step in your journey with Syneto!
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