Technical Support Specialist

Buscojobs; Emilia-Romagna; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

An innovative IT services company is seeking a Level 1 IT Support Specialist to join their dynamic team. This full-time position offers an exciting opportunity to apply your skills in a collaborative environment, providing essential support on the Client Windows platform and various technologies. Ideal candidates will possess strong communication skills, a hands-on approach to troubleshooting, and a passion for continuous learning in the fast-paced tech landscape. If you're ready to make a difference and grow your career in IT, this role is perfect for you.

Competenze

• Bilingual in English & Italian with good communication skills.
• Hands-on experience in installing and troubleshooting software and hardware.

Mansioni

• Provide support on the Client Windows platform and collaboration tools.
• Work collaboratively with the Service Desk for end-user support.

Conoscenze

Communication Skills

Windows OS Administration

Troubleshooting Software and Hardware

Networking Hardware Knowledge

Mobile Systems Knowledge

ITIL Knowledge

Quick Learning

Formazione

Associate Degree in Electronics

CompTIA A+ Certification

CompTIA N+ Certification

Strumenti

ServiceNow

Descrizione del lavoro

6 giorni fa

5 days ago Be among the first 25 applicants

WorkSet GmbH is hiring in Italy.

We are actively looking for a level 1 IT support specialist in 20060, LOCALITA MALPAGA, MILANO, ITALY.

This is a full-time position offering an opportunity to deploy your knowledge where it's needed.

Provide support on the Client Windows platform, including desktop/end-user technologies, collaboration tools, mobile technologies, printing (laptop/mobile devices, video conferencing, network/remote access). This role works collaboratively with the Service Desk for end-user break/fix and other support functions.

Requirements:

• Visa status: Unrestricted work permit in Italy
• Language: Bilingual level or native in Italian, B2 level in English
• Contract type: B2B, one year renewable

Qualifications and Responsibilities

We value candidates with the following qualities:

• Good written and oral communication skills with clients and management
• Fully bilingual in English & Italian
• Hands-on experience in installing and troubleshooting software and hardware
• Knowledge of enterprise LAN and WAN setups and concepts
• Support for PC and peripherals, including Windows OS administration, anti-spyware, antivirus, and networking hardware
• Ability to work with deadlines and complete tasks on time
• Preferably with an associate degree in Electronics and CompTIA A+ / N+ Certification
• Experience with Meeting Room support (VC, Projectors)
• Knowledge of mobile systems: Android, iPhones, iPads, tablets
• Knowledge of ITIL and ITSM tools like ServiceNow
• Experience with patching and cabling of copper and fiber connectivity
• Quick learner

We believe no one knows everything; continuous learning is key in this fast-paced tech era.

Thank you, we look forward to your application.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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