Technical Support Engineer

LIVOLTEK; Sassari; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading solar energy provider seeks a Technical Support Engineer in Sassari, Italy. The role involves offering after-sales technical support for inverters and battery storage solutions. Ideal candidates will possess hands-on experience in installation, troubleshooting, and a strong understanding of solar PV systems.

Servizi

Career growth opportunities

Contribution to sustainable future

Competenze

• Hands-on experience with installation and troubleshooting of inverters and batteries.
• Experience with installation companies is highly desirable.
• Strong understanding of electrical and solar PV systems.

Mansioni

• Provide technical support for inverters and battery systems.
• Assist in troubleshooting and diagnosing technical issues.
• Conduct training sessions for installers on product usage.

Conoscenze

Problem-solving

Customer orientation

Communication

Formazione

Relevant technical qualification in electrical engineering or renewable energy

Descrizione del lavoro

Livoltek, a leading provider of solar energy solutions and a member of the Hexing Group, is seeking a Technical Support Engineer to join our Italian office. This role focuses on after-sales technical support for our range of inverters and battery storage solutions . We are looking for a professional with a solid background in installation, troubleshooting, and maintenance of solar inverters and batteries.

Key Responsibilities :

• Provide technical support to customers and partners for inverters and battery systems.
• Assist in troubleshooting and diagnosing technical issues related to installations.
• Offer remote and on-site support to resolve customer concerns efficiently.
• Conduct training sessions for installers and partners on product usage and best practices.
• Collaborate with internal teams to improve product quality and customer experience.
• Maintain proper documentation of technical support cases and resolutions.

Requirements :

• Hands-on experience in the installation, maintenance, and troubleshooting of inverters and batteries.
• Experience in working with installation companies is highly desirable.
• Strong understanding of electrical and solar PV systems .
• Ability to interpret technical drawings, schematics, and manuals .
• Excellent problem-solving skills and customer-oriented approach.
• Strong communication skills with the ability to train and support customers effectively.
• Relevant technical qualification in electrical engineering, renewable energy, or a related field is preferred.

Why Join Livoltek?

• Be part of a global leader in renewable energy solutions.
• Work in a dynamic and growing industry with career growth opportunities.
• Contribute to a sustainable future by supporting clean energy solutions.

If you have the skills and experience required for this role and are passionate about renewable energy, we would love to hear from you!

How to Apply :

Please send your resume and cover letter to with the subject "Technical Support Engineer – Italy."