Technical Support

Nordson Corporation; Rubiera; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading precision agriculture company located in Rubiera is seeking an experienced Technical Support professional. You will provide technical assistance and collaborate with R&D for product development. Candidates need a diploma in electronics and prior technical support experience for electromechanical products. This is a full-time role with opportunities for career advancement in a dynamic environment.

Competenze

• Fluent knowledge of English is essential.
• Previous experience in technical support for electromechanical products is required.
• Skills in electrical circuits, hydraulics, and conductive materials are needed.

Mansioni

• Provide technical assistance via a ticketing system.
• Develop new products or enhancements in collaboration with Technical R&D.
• Conduct training to present products to customers.
• Support the sales area during events and trade shows.

Conoscenze

Technical support for electromechanical products

Knowledge of electrical circuits

Fluent in English

Formazione

Diploma in electronics or related field

Descrizione del lavoro

Overview

Nordson Precision Agriculture, a global leader in precision agriculture, is seeking an experienced and highly motivated Technical Support professional. We are committed to a diverse and inclusive workplace.

Nordson Precision Agriculture is part of Nordson Corporation (Nasdaq: NDSN) and focuses on precision spraying, smart irrigation, crop protection, and related technologies to improve agricultural efficiencies and sustainability.

Summary of the Role

As a member of our team, you will work in a dynamic and collaborative environment where your ideas and contributions will be valued and respected.

Responsibilities

• Provide technical assistance in the defined areas of expertise via a ticketing system, with ongoing interface to the commercial department for resolutions.
• Elaborate and provide strategic consulting for the development of new products or enhancements to existing products, in close collaboration with the Technical R&D department.
• Conduct training, presenting products to customers on technical features, operation, and applications.
• Collaborate in organizing company events and trade shows, providing technical support to the sales area.

The Ideal Candidate / Qualifications

• Diploma in electronics or related field
• Fluent knowledge of English
• Previous experience in technical support for electromechanical products with skills in electrical circuits, hydraulics, and conductive materials

Location: Rubiera

We offer direct hire and compensation commensurate with experience and knowledge.

About Nordson Precision Agriculture

With over 40 years in the industry, Nordson Precision Agriculture designs, develops, and manufactures systems for precision spraying, smart irrigation, crop protection, and more, to improve agricultural efficiencies and make farming practices more sustainable. The team is global and dedicated to using precision agriculture technology to conserve water and seeds and reduce fertilizer use. We offer roles in production, maintenance, customer service, quality, engineering, and more, with opportunities to build skills and advance your career.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Machinery Manufacturing