Technical Service Specialist - Campania - Apprendistato

Abbott Laboratories; Roma; Ibrido; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Abbott Laboratories in Rome is seeking a Technical Service Specialist to join our Technical Service team and support our customers with high-quality, reliable technical service.

You will perform planned maintenance, hardware and software upgrades, and support instrument installations and deinstallations, delivering reliable first-line service and contributing to customer satisfaction and service KPIs.

Competenze

• Bachelor’s/Engineering degree in medical, electrical, mechanical engineering or medical technology.
• Excellent communication and problem-solving skills.
• Strong experience using analytical tools and technical software.

Mansioni

• Provide first-line technical service to Abbott Ambassadors (service interventions requiring less than 4 hours of labor).
• Schedule and perform planned maintenance (PM) activities.
• Execute hardware and software upgrades (Technical Service Bulletins – TSBs).
• Support instrument installations and deinstallations.
• Contribute to achieving customer satisfaction (NPS), service KPIs, and the district’s growth.

Conoscenze

Communication

Problem-solving

Analytical tools

Formazione

Bachelor’s / Engineering degree in medical, electrical, mechanical engineering

Descrizione del lavoro

## Technical Service Specialist - Campania - ApprendistatoCandidatar-selocations: Italy - Rome: Italy - Campania - Salerno: Italy - Campania - Naplestime type: Tempo Integralposted on: Publicado hojejob requisition id: 31157522Descritivo de CargoAt Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service.### **Primary Objective**The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.### **Key Responsibilities*** Provide **first-line technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)* Schedule and perform **planned maintenance (PM)** activities* Execute **hardware and software upgrades** (Technical Service Bulletins – TSBs)* Support **instrument installations and deinstallations*** Contribute to achieving **customer satisfaction (NPS)**, service KPIs, and the district’s economic growth and profitability### **Education*** Bachelor’s / Engineering degree in **medical, electrical, mechanical engineering or medical technology** preferred or equivalent experience required* Excellent communication and problem-solving skills* Strong experience using **analytical tools and technical software**### ### **Impact of the Role**This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities.### **Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.****The base pay for this position is**N/AIn specific locations, the pay range may vary from the range posted.Família de CargoSupport ServicesDivisãoCRLB Core LabLocalidadeItaly > Rome : Via Giorgio Ribotta 9Localidades AdicionaisTurno de TrabalhoStandardViagemYes, 75 % of the TimeVigilância médicaNot ApplicableAtividades de trabalho significativasNot Applicable### About Us**A Abbott**significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial — porque uma saúde melhor permite que indivíduos e comunidades vivam melhor. Com uma rede global e diversificada, que serve clientes em mais de 160 países, criamos novas soluções — em todo o espectro da saúde, em todo o mundo, para todas as fases da vida. Seja através da próxima geração de equipamentos de diagnóstico, dispositivos médicos para estilos de vida em transformação, nutrição baseada em ciência, ou novas reformulações, estamos desenvolvendo tecnologias mais inovadoras e revolucionárias na área da saúde para que indivíduos vivam melhor e com mais saúde.Os colaboradores da Abbott vêm trabalhar todos os dias com energia, entusiasmo e comprometimento com o intuito de promover a saúde e o bem-estar de milhões de pessoas. Eles superam os limites para ajudar a gerenciar e tratar alguns dos maiores desafios de saúde da vida.Convidamos você a explorar as oportunidades na Abbott, a ver se seus talentos e aspirações de carreira podem se encaixar com as nossas vagas. A Abbott é uma empresa que oferece oportunidades iguais e acolhe e incentiva a diversidade em nossa força de trabalho.