Technical Service Engineer - Lombardy and Veneto

Dover Corporation; Puglia; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A manufacturer of product identification solutions is seeking a Technical Service Engineer to provide comprehensive technical support to customers in Italy. This remote role involves performing installations, training, and maintenance, while also promoting service products for enhanced customer satisfaction. Candidates should possess relevant technical certifications and 2-3 years of field service experience.

Servizi

Health Care

Company car

Performance-based annual merit increase

Growth opportunities & international environment

Competenze

• At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.
• Ability to follow procedures and plan time effectively.
• Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

Mansioni

• Perform pre-installations, installations, and maintenance activities.
• Perform training, both internally and externally where needed.
• Actively promote and sell M-I service products to our customers.

Conoscenze

High proficiency in Italian

Intermediate English

Spanish (plus)

Ability to manage multiple tasks

Technical assessment skills

Formazione

Relevant certifications in Mechanical, Electrical/Electronics, Networking, or Vision cameras

Strumenti

Technical products knowledge

Descrizione del lavoro

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Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As a Technical Service Engineer , you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do :

• Perform pre-installations, installations, and maintenance activities.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving application uptime and maximizing sales results, while ensuring high customer satisfaction.
• Work in partnership with the Sales team to support sales revenue targets and growth. Build strong relationships with the Sales department.
• Travel to customer sites within your assigned area, with occasional national travel for training and meetings.

What you need to have :

Ability to manage multiple tasks efficiently.

High proficiency in Italian; intermediate English; Spanish is a plus.

Ability to follow procedures and plan time effectively.

At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.

Ability to assess technical situations and proactively advise on solutions.

Relevant certifications in Mechanical, Electrical / Electronics, Networking, Vision cameras, or software capabilities.

Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

What we offer :

Health Care

Company car

Performance-based annual merit increase

Growth opportunities & international environment

We are looking for candidates who align with our values and culture :

Winning through customers.

High ethical standards, openness, and trust.

Results-oriented mindset.

Respect and value for people.

If you believe you match our values and have the experience we’re looking for, then apply! We look forward to hearing from you.

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, genetic information, or other factors prohibited by law.

Fraudulent Recruiting Disclaimer : Dover Corporation and its affiliates warn against internet job posting fraud. We do not endorse or engage in any recruitment practices involving payment or personal information outside our official process. Verify all invitations to apply through official Dover channels. For more info, see our Recruitment Fraud Notice on our careers site.

This position may be located in : EMEA : Italy : Verona : Verona

J-18808-Ljbffr

J-18808-Ljbffr