Technical Service Engineer - Lombardy and Veneto

Dover Corporation; Modena; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in product identification solutions is seeking a Technical Service Engineer for remote work in Italy. The role involves technical support, installations, maintenance, and customer training with opportunities for professional growth in a collaborative environment.

Servizi

Health Care

Company car

Performance based yearly merit increase

Growth opportunities & international environment

Competenze

• 2-3 years experience as Technical Service Engineer or Field Service Engineer.
• High level of Italian; Intermediate English; Spanish a plus.
• Expert knowledge of technical products.

Mansioni

• Perform installations, maintenance, and training.
• Complete service reports and promote service products.
• Assist sales teams and travel to customer sites.

Conoscenze

Management of multiple tasks

Technical assessment

Interpersonal Skills

Formazione

Certification in Mechanical, Electrical/Electronics, or Networking

Descrizione del lavoro

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Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As Technical Service Engineeryou will be a part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity todevelop your professional career in a highly professional environment with innovative equipment.

What you will do :

• Perform pre-installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have :

• Ability to manage multiple tasks.
• High level of Italian; Intermediate level English. Spanish a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Certification relating to Mechanical, Electrical / Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’ s product range.
What we offer :

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Technical Service Engineer - Lombardy and Veneto

Location : Verona, 34, IT

Work Arrangement : Remote

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As Technical Service Engineeryou will be a part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity todevelop your professional career in a highly professional environment with innovative equipment.

What you will do :

• Perform pre-installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have :

Ability to manage multiple tasks.

High level of Italian; Intermediate level English. Spanish a plus.

Ability to follow procedures and plan time effectively.

At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.

Ability to technically assess situations and issues, and proactively advise on solutions.

Certification relating to Mechanical, Electrical / Electronics, Networking, Vision cameras or software capabilities.

Expert knowledge of technical products, ideally like Markem-Imaje’ s product range.

What we offer :

Health Care

Company car

Performance based yearly merit increase

Growth opportunities & international environment

You’ll only be the right candidate if you are aligned to our values and culture :

Winning through customers.

High ethical standards, openness and trust.

Expectations for results.

Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear fromyou.

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer : Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and / or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at . To learn how you can protect yourself, review ourRecruitment Fraud Notice on our careers site .

This position may be located in : EMEA : Italy : Verona : Verona

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