Technical Service Engineer - Lombardy and Veneto

Dover Corporation; La Spezia; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Dover Corporation seeks a Technical Service Engineer for remote work, focusing on providing technical support and maintenance in Italy. The successful candidate will manage customer relations, perform installations, train staff, and handle service reports, ensuring high satisfaction and application uptime in a technologically advanced environment.

Servizi

Health care

Company car

Performance-based annual merit increase

Growth opportunities in an international environment

Competenze

• 2-3 years' experience as a Field Service or Technical Service Engineer.
• Proficiency in Italian; intermediate English; Spanish is a plus.
• Knowledge of technical products, preferably Markem-Imaje’s range.

Mansioni

• Perform pre-installations, installations, and maintenance activities.
• Conduct training sessions internally and externally.
• Promote and sell M-I service products to enhance application uptime.

Conoscenze

Problem solving

Technical assessment

Customer-centric attitude

Communication

Formazione

Certifications in Mechanical, Electrical/Electronics, Networking

Descrizione del lavoro

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert :

Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have the opportunity to develop your professional career in a highly professional environment with innovative equipment.

Responsibilities include:

• Perform pre-installations, installations, and maintenance activities.
• Conduct training sessions internally and externally as needed.
• Complete service reports accurately, including details on time, spare parts, tasks, service products, fault/solution codes, and data maintenance.
• Promote and sell M-I service products to enhance application uptime and maximize sales, ensuring high customer satisfaction.
• Collaborate with sales teams to meet revenue targets and build strong relationships.
• Travel within your assigned area and occasionally nationally for training and meetings.

Requirements:

• Ability to manage multiple tasks efficiently.
• Proficiency in Italian; intermediate English; Spanish is a plus.
• Ability to follow procedures and plan effectively.
• Minimum 2-3 years’ experience as a Field Service or Technical Service Engineer.
• Technical assessment skills and proactive problem-solving abilities.
• Certifications in Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
• Knowledge of technical products, preferably Markem-Imaje’s range.

What we offer:

• Health care
• Company car
• Performance-based annual merit increase
• Growth opportunities in an international environment

We value:

• Customer-centric winning attitude
• High ethical standards, openness, and trust
• Results-oriented approach
• Respect and appreciation for people

If you align with our values and meet the experience requirements, we look forward to your application!

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, or genetic information.

Fraudulent Recruiting Disclaimer: Dover Corporation and affiliates do not endorse recruitment practices involving payment or personal information outside our official channels. Verify job invitations through our official websites to avoid scams.

This position may be located in : EMEA : Italy : Verona : Verona

J-18808-Ljbffr