Technical Service Engineer - Lombardy and Veneto

Dover Corporation; Frosinone; Remoto; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join Dover Corporation as a Technical Service Engineer, specializing in product identification and traceability solutions. In this remote role, you will provide essential support to clients across Italy, ensuring optimal operation of equipment and strong customer relations. Bring your technical expertise and multitasking ability to grow within a highly professional environment focused on innovation and service excellence.

Servizi

Health Care

Company car

Performance-based yearly merit increase

Growth opportunities & international environment

Competenze

• High proficiency in Italian; intermediate English; Spanish is a plus.
• At least 2-3 years’ experience as a Field Service Engineer or Technical Service Engineer.
• Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

Mansioni

• Perform pre-installations, installations, and maintenance activities.
• Conduct training sessions, both internally and externally.
• Promote and sell M-I service products to maximize customer satisfaction.

Conoscenze

Multitasking

Customer satisfaction

Technical assessment

Communication

Formazione

Certifications related to Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities

Descrizione del lavoro

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert :

Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls, and improved manufacturing processes.

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do :

• Perform pre-installations, installations, and maintenance activities.
• Conduct training sessions, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving application uptime and maximizing M-I sales results, while ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationships with the Sales department.
• Travel to customer sites within your assigned area, along with occasional national travel for training events and meetings.

What you need to have :

• Ability to manage multiple tasks efficiently.
• High proficiency in Italian; intermediate English; Spanish is a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years’ experience as a Field Service Engineer or Technical Service Engineer.
• Ability to assess technical situations and issues proactively, advising on solutions.
• Certifications related to Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
• Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

What we offer :

• Health Care
• Company car
• Performance-based yearly merit increase
• Growth opportunities & international environment

We are looking for candidates aligned with our values and culture:

• Winning through customers.
• High ethical standards, openness, and trust.
• Results-oriented.
• Respect and value people.

If you believe you match our values and have the required experience, then apply! We look forward to hearing from you.

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and its affiliates alert applicants to internet job posting fraud. We do not endorse or engage in any recruitment practices involving payment or personal information outside our official channels. Verify invitations to apply or job offers directly through our official websites. For protection tips, review our Recruitment Fraud Notice on our careers site.

This position may be located in: EMEA : Italy : Verona : Verona

J-18808-Ljbffr