Technical Service Engineer - Lombardy and Veneto

Dover Corporation; Bergamo; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Une entreprise internationale recherche un Ingénieur Service Technique pour des missions dans les régions Lombardie et Vénétie. Le candidat idéal devra assurer les installations et la maintenance des équipements, tout en formant les utilisateurs et en garantissant la satisfaction client. Cette position en télétravail nécessite des déplacements occasionnels chez les clients et implique un environnement de travail dynamique et en évolution.

Servizi

Soins de santé

Voiture de fonction

Augmentation de mérite annuelle basée sur la performance

Opportunités de croissance

Environnement international

Competenze

• Expérience de 2-3 ans en Ingénierie de Service ou Technique.
• Expertise technique des produits, idéalement de Markem-Imaje.

Mansioni

• Effectuer installations et maintenance.
• Former les clients et assurer la satisfaction client.

Conoscenze

Gestion de plusieurs tâches

Langue italienne

Anglais intermédiaire

Espagnol

Évaluation technique

Formazione

Certifications en Mécanique, Électrique/Électronique, Réseautique

Descrizione del lavoro

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Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls, and improved manufacturing processes.

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do :

• Perform pre-installations, installations, and maintenance activities.
• Conduct training sessions internally and externally as needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to customers, improving application uptime and maximizing sales results, while ensuring high customer satisfaction.
• Collaborate with sales teams to meet revenue targets and foster strong relationships with the sales department.
• Travel to customer sites within your assigned area, with occasional national travel for training and meetings.

What you need to have :

• Ability to manage multiple tasks effectively.
• High proficiency in Italian; intermediate English; Spanish is a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years’ experience as a Field Service Engineer or Technical Service Engineer.
• Ability to assess technical situations and proactively advise on solutions.
• Certifications related to Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
• Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

What we offer :

• Health Care
• Company car
• Performance-based yearly merit increase
• Growth opportunities & international environment

We seek candidates aligned with our values and culture :

• Winning through customers
• High ethical standards, openness, and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the required experience, we look forward to your application!

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, genetic information, or other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and affiliates do not endorse or engage in recruitment practices involving payment or personal information outside our official channels. Verify the authenticity of job invitations directly through our official websites.

This position may be located in : EMEA : Italy : Verona : Verona

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