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Technical Service Engineer - Lombardy and Veneto

Dover Corporation

Asti

Remoto

EUR 30.000 - 45.000

Tempo pieno

2 giorni fa
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Descrizione del lavoro

A leading company in product identification solutions is seeking a Technical Service Engineer to join its remote team in Italy, covering Lombardy and Veneto. This role involves providing technical support, training customers, and performing maintenance activities on innovative equipment. A successful candidate will possess strong problem-solving skills, technical expertise, and a commitment to customer satisfaction, in a role that fosters professional growth.

Servizi

Health care benefits
Company car
Performance-based annual merit increases
Growth opportunities in an international environment

Competenze

  • 2-3 years experience as a Field Service Engineer or Technical Service Engineer.
  • Ability to follow procedures and plan time efficiently.
  • Strong technical assessment skills.

Mansioni

  • Perform installations and maintenance activities.
  • Conduct customer training sessions.
  • Promote and sell service products.

Conoscenze

Problem-solving
Technical assessment
Customer relations
Multitasking
Proficiency in Italian
Intermediate English
Spanish

Formazione

Certifications in Mechanical, Electrical/Electronics, Networking

Descrizione del lavoro

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Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls, and improved manufacturing processes.

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. This role offers an opportunity to develop your professional career in a highly professional environment with innovative equipment.

Responsibilities include:

  • Perform pre-installations, installations, and maintenance activities.
  • Conduct training sessions internally and externally as needed.
  • Complete service reports accurately, including details on time, spare parts, tasks performed, service products, fault/solution codes, installed base data (serial number, ink, counter), reverse flow, billing block, and billing requests.
  • Actively promote and sell M-I service products to enhance application uptime, maximize sales results, and ensure customer satisfaction.
  • Collaborate with sales teams to meet revenue targets and foster strong relationships.
  • Travel within your assigned area and occasionally nationally for training and meetings.

Qualifications:

  • Ability to manage multiple tasks effectively.
  • High proficiency in Italian; intermediate English; Spanish is a plus.
  • Ability to follow procedures and plan time efficiently.
  • At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.
  • Strong technical assessment skills and proactive problem-solving abilities.
  • Certifications in Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
  • Expertise in technical products, preferably including Markem-Imaje’s product range.

What we offer:

  • Health care benefits
  • Company car
  • Performance-based annual merit increases
  • Growth opportunities in an international environment

Our valued employees align with our core values:

  • Winning through customers
  • High ethical standards, openness, and trust
  • Results-oriented mindset
  • Respect and valuing people

If you share our values and possess the experience we're seeking, we encourage you to apply. We look forward to hearing from you.

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, or genetic information.

Fraudulent Recruiting Disclaimer: Dover Corporation and affiliates alert applicants to potential online scams involving impersonation. We do not endorse any recruitment practices requiring payment or personal info outside our official channels. Verify invitations and offers through our official websites. For more info, see our Recruitment Fraud Notice.

This position may be located in : EMEA : Italy : Verona : Verona

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