Technical Service Engineer - Lombardy and Veneto

Dover Corporation; Abruzzo; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global manufacturer of product identification solutions is seeking a Technical Service Engineer for remote work, primarily in Lombardy and Veneto. This role involves providing technical support, conducting training, and performing installations and maintenance activities. Candidates should have strong proficiency in Italian and experience as a Field Service Engineer. A competitive benefits package is offered, including health care and a company car.

Servizi

Health Care

Company car

Performance-based yearly merit increase

Growth opportunities

Competenze

• At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.
• Ability to assess technical situations and proactively advise on solutions.

Mansioni

• Perform pre-installations, installations, and maintenance activities.
• Actively promote and sell M-I service products to our customers.
• Travel to customer sites within your assigned area.

Conoscenze

Ability to manage multiple tasks effectively

High proficiency in Italian

Intermediate English skills

Expert knowledge of technical products

Formazione

Certification in Mechanical, Electrical/Electronics

Descrizione del lavoro

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Technical Service Engineer - Lombardy and Veneto

Work Arrangement : Remote

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls, and improved manufacturing processes.

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do :

1. Perform pre-installations, installations, and maintenance activities.
2. Conduct training sessions, both internally and externally where needed.
3. Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
4. Actively promote and sell M-I service products to our customers, improving application uptime and maximizing sales results, while ensuring the highest level of customer satisfaction.
5. Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationships with the Sales department.
6. Travel to customer sites within your assigned area, with occasional travel nationally for training events and meetings.

What you need to have :

• Ability to manage multiple tasks effectively.
• High proficiency in Italian; intermediate English skills. Spanish is a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.
• Ability to assess technical situations and proactively advise on solutions.
• Certification in Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
• Expert knowledge of technical products, ideally including Markem-Imaje’s product range.

What we offer :

• Health Care
• Company car
• Performance-based yearly merit increase
• Growth opportunities & international environment

You’ll only be the right candidate if you are aligned with our values and culture :

• Winning through customers.
• High ethical standards, openness, and trust.
• Expectations for results.
• Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

LI-DNI#SWE

Work Arrangement : Remote

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliates want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or agents try to engage with online candidates to steal personal or financial information. We do not endorse or engage in any recruitment practices involving payment or personal information outside our official application process. Verify the authenticity of any job invitation or offer by contacting us directly through our Dover and affiliated company websites. For more information, review our Recruitment Fraud Notice on our careers site.

This position may be located in: EMEA : Italy : Verona : Verona

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