Technical Service Engineer - Lombardy

Dover Corporation; Assago; Remoto; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Un'azienda innovativa cerca un Technical Service Engineer per fornire supporto tecnico ai clienti in Italia. Questa posizione offre l'opportunità di lavorare in un ambiente altamente professionale, gestire installazioni e manutenzioni, e sviluppare relazioni con i team di vendita. Se hai esperienza nel settore e sei appassionato di tecnologia, questa è l'occasione perfetta per far crescere la tua carriera in un contesto internazionale. Unisciti a un team che valorizza l'etica, i risultati e la soddisfazione del cliente.

Servizi

Assistenza sanitaria

Auto aziendale

Aumento di merito annuale basato sulle performance

Opportunità di crescita in un ambiente internazionale

Competenze

• 2-3 anni di esperienza come Field Service Engineer o Technical Service Engineer.
• Capacità di valutare situazioni tecniche e consigliare soluzioni.

Mansioni

• Eseguire installazioni e attività di manutenzione.
• Promuovere e vendere prodotti di servizio ai clienti.

Conoscenze

Gestione di più compiti

Italiano (alto livello)

Inglese (livello intermedio)

Spagnolo (plus)

Valutazione tecnica delle situazioni

Formazione

Certificazione in meccanica, elettrica/elettronica

Competenze in networking e software

Strumenti

Vision cameras

Strumenti di servizio tecnico

Descrizione del lavoro

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As Technical Service Engineer you will be a part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

• Perform pre-installations, installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationships with the Sales department.
• Travel to customers' site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have:

• Ability to manage multiple tasks.
• High level of Italian; Intermediate level English. Spanish a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Certification relating to Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’s product range.

What we offer:

• Health Care
• Company car
• Performance based yearly merit increase
• Growth opportunities & international environment

You’ll only be the right candidate if you are aligned to our values and culture:

• Winning through customers.
• High ethical standards, openness and trust.
• Expectations for results.
• Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

Work Arrangement: Remote

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.