Technical Service Engineer

JR Italy; Ascoli Piceno; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated Technical Service Engineer to join their team in Ascoli Piceno. This role involves providing essential pre-sales and after-sales support, assisting customers with troubleshooting, and ensuring data accuracy to enhance customer satisfaction. The ideal candidate will have a strong background in electrical engineering and at least three years of experience in the renewable energy sector. Join a dynamic team where your technical expertise and communication skills will make a significant impact on customer relations and product support.

Competenze

• Background in science, preferably in electricity & electrical engineering.
• At least three years of relevant work experience in the renewable energy industry.

Mansioni

• Provide pre-sales and after-sales technical support for the sales team.
• Assist customers in fault analysis and troubleshooting via telephone or email.
• Travel to provide on-site support and training to distributors and installers.

Conoscenze

Technical Support

Fault Analysis

Customer Service

Communication Skills

Teamwork

Formazione

Degree in Electrical Engineering

Experience in Renewable Energy

Descrizione del lavoro

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Technical Service Engineer, Ascoli Piceno

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Job Category:

Other

EU work permit required:

Yes

Job Reference:

8840518604844695552337161

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Responsibilities

1. Provide pre-sales and after-sales technical support for the sales team;
2. Assist customers in fault analysis and troubleshooting via telephone or email;
3. Analyze related data and assist in improving data accuracy and customer satisfaction;
4. Communicate with other departments and report product issues promptly;
5. Travel to provide on-site support and training to distributors and installers;
6. Attend industry conferences and events;
7. Other duties assigned by superiors.

Qualifications

1. Background in science, preferably in electricity & electrical engineering;
2. At least three years of relevant work experience, preferably in the renewable energy industry;
3. Serious attitude, sense of responsibility, strong resilience to pressure;
4. Strong communication skills, teamwork spirit, and good customer service awareness.