Technical Sales Manager

RS Italia; Sesto San Giovanni; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading industrial product supplier in Sesto San Giovanni seeks a Technical Sales Manager to lead the Technical Sales Team. This role involves managing customer relationships, developing tailored solutions, and coaching team members. The ideal candidate has proven experience in technical sales and strong leadership skills. Join us to drive success and customer satisfaction in a dynamic environment.

Competenze

• Proven experience in a Technical Sales or Sales Management role, preferably in B2B or industrial sectors.
• Strong leadership skills with experience in team management and coaching.
• Solid commercial acumen and ability to translate customer needs into tailored technical solutions.

Mansioni

• Lead the Technical Sales Team and support Sales with technical expertise.
• Develop strategic relationships with customers and maintain up-to-date customer data.
• Ensure optimal productivity through good planning and collaboration with Internal Sales function.

Conoscenze

Leadership

Customer-centric approach

Communication

Strong planning and organizational skills

Formazione

Experience in Technical Sales or Sales Management

Fluent in English

Strumenti

CRM systems

Microsoft Office

SAP or similar systems

Descrizione del lavoro

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The Technical Sales Manager leads the Technical Sales Team and supports Sales with technical expertise.

Achieve and maintain NPS Score to a Best in Class level

Role Purpose

• Management of the technical support team by nurturing a pro-active approach and accountable mindset.
• Ensure the "customer first" mentality in the team through email and phone availability to support internal / external customers.
• Monitoring of cross-reference activities and performances.
• Commercial support to specialists involved in the development of customized solutions.
• Team alignment according to the objectives / KPIs
• Coaching and further development of employees

Responsabilities

Identify business opportunities on assigned customers

Identify customer needs by actively listening to their needs

Develop strategic relationships with customers

Prepare customized development plans for customers

Building a professional and proactive relationship with customers, maintaining it over time

Maintain up-to-date customer data in the CRM in the company database to better position our offer and our services according to the type of customer

Propose customized solutions to create business and projects (industrial, e-commerce.)

Study, understand and use the RS value proposition and internal processes

Ensure optimal productivity, through good planning and collaboration with Internal Sales function

Interact with other internal functions, to offer the best solution

Periodically align customer and supplier goals

Participate in communication initiatives and events i.e. Fairs, Exhibitions, Campaigns and special Events

Become the point of reference for assigned customers, representing the quality standards of RS

Requirements

Proven experience in a Technical Sales or Sales Management role, preferably in B2B or industrial / electronics sectors

Strong leadership skills with experience in team management, coaching, and performance alignment

Solid commercial acumen and ability to translate customer needs into tailored technical solutions

Excellent communication and interpersonal skills, with a proactive and customer-centric mindset

Ability to develop and maintain strategic relationships with key customers over time

Building a professional and proactive relationship with customers, maintaining it over time

Familiarity with CRM systems and maintaining accurate and updated customer records

Strong planning and organizational skills to ensure productivity and cross-functional collaboration

Good understanding of value-based selling and internal sales processes

Fluent in English; additional languages are a plus

Proficiency in Microsoft Office; knowledge of SAP or similar systems is appreciated

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Appliances, Electrical, and Electronics Manufacturing

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