Technical Customer Support (Italy)

BlueSnap, Inc; Varese; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A dynamic company is seeking a Technical Customer Support specialist to join their team in Italy. The successful candidate will engage in product deployment, training, and offering technical support, while bringing a strong customer-centric approach and diverse technical capabilities. Ideal profiles will possess a BSc in Computer Science or Engineering and have experience in a customer-facing role, with knowledge in relevant programming languages.

Competenze

• 3+ years' experience in a customer-facing technical position.
• Fluency in English required.
• Ability to travel internationally 30% of the time.

Mansioni

• Take ownership of technical customer-facing activities.
• Provide product deployment and training.
• Deliver customer support.

Conoscenze

Interpersonal skills

Communication skills

Customer-centric approach

Technical capabilities

Formazione

BSc in Computer Science or Engineering

Strumenti

C

C++

Java

Linux

Descrizione del lavoro

We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.

The right candidate should have various technical capabilities and customer-centric approach.

Requirements

• BSc. in Computer Science or Engineering
• 3+ years' experience in a customer-facing technical position
• Knowledge of C / C++, Java, or similar programing languages
• Knowledge of Linux
• Excellent interpersonal and communication skills
• Ability to travel internationally 30% of the time
• Fluency in English

Advantage to those who also have :

• Knowledge of Automotive industry and experience
• Multi-disciplinary product experience
• Scripting and / or NoSQL DB knowledge
• Knowledge of RTOS (QNX, Integrity, etc.)
• Proficiency in speaking / writing in additional languages

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