Technical Customer Support (Italy)

BlueSnap, Inc; Treviso; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in the tech industry seeks a Technical Customer Support specialist to join their team in Treviso. The role demands ownership of technical customer-facing activities, requiring a BSc in Computer Science or Engineering and relevant experience. Candidates should have robust technical skills and a customer-focused mindset, ensuring a seamless support experience. Opportunities for international travel are included.

Competenze

• 3+ years' experience in a customer-facing technical position.
• Ability to travel internationally 30% of the time.
• Knowledge of Automotive industry and multi-disciplinary products is a plus.

Mansioni

• Take ownership of product deployment and training activities.
• Provide customer technical support and interface effectively with clients.

Conoscenze

Technical capabilities

Customer-centric approach

Interpersonal skills

Communication skills

Fluency in English

Formazione

BSc. in Computer Science or Engineering

Strumenti

C / C++

Java

Linux

Descrizione del lavoro

We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.

The right candidate should have various technical capabilities and customer-centric approach.

Requirements

• BSc. in Computer Science or Engineering
• 3+ years' experience in a customer-facing technical position
• Knowledge of C / C++, Java, or similar programing languages
• Knowledge of Linux
• Excellent interpersonal and communication skills
• Ability to travel internationally 30% of the time
• Fluency in English

Advantage to those who also have :

• Knowledge of Automotive industry and experience
• Multi-disciplinary product experience
• Scripting and / or NoSQL DB knowledge
• Knowledge of RTOS (QNX, Integrity, etc.)
• Proficiency in speaking / writing in additional languages

J-18808-Ljbffr