Technical Consultant CathWorks (CWX)

Medtronic; Milano; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

A global leader in medical technology is seeking a dedicated professional to train and support clients in using the innovative CWX suite. The role involves coordinating training sessions, working with local sales representatives, and ensuring effective adoption of medical technologies among healthcare professionals. Ideal candidates possess a strong background in healthcare, excellent interpersonal skills, and the ability to establish positive relationships across organizations.

Servizi

Flexible work options

Competitive compensation package

Competenze

• Minimum of 6 years' work experience in healthcare, field sales, or related areas.
• Thorough understanding of medical terminology and procedures.
• Ability to travel 80% of the time.

Mansioni

• Coordinate training on CWX suite and assist users during clinical procedures.
• Drive adoption of CWX suite post-installation in collaboration with Sales.
• Educate and train physicians and hospital personnel on using related technologies.

Conoscenze

Interpersonal skills

Project management

Customer service

Problem resolution

Communication

Formazione

Bachelor’s degree in business, marketing, nursing, biology, or life sciences

Descrizione del lavoro

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life Medtronic is one of the world’s largest medical technology companies, committed to alleviating pain, restoring health, and extending life for millions. With over 85,000 employees in around 160 countries, we collaborate globally to deliver meaningful innovations in healthcare. We foster an inclusive and diverse workplace where every voice is valued. At Medtronic, you’ll find opportunities for personal growth, innovative training, and a strong focus on well-being — including flexible work options and a competitive compensation package. Join us in shaping the future of healthcare and making a real difference in patients’ lives.

The Coronary & RDN (CRDN) businesses are part of the CardioVascular Portfolio. Our customers are clinical and non-clinical, mainly (but not exclusively) within Interventional Cardiology. They include, Cardiologists, Theatre- and Catlab- managers, Specialist nurses, Directorate managers, and Procurement. Our product/therapy is a groundbreaking innovation in the space of Physiology assessment. CathWorks (CWX) recreate a 3D model or coronary artery tree elaborating 3 angiograms allowing the user to assess the severity of vessel lesions in a non-invasive device free approach.

Responsibilities may include the following and other duties may be assigned:

• Coordinate and execute first training on using CWX suite: shadowing potential users in running demo cases, providing F2F theoretical training, assisting and guiding the users in first initial clinical procedures, and execute training follow-ups on new or existing users also in relation to CWX new tools or functionalities
• Drive the adoption of CWX suite in the initial phase after installation and training in close collaboration to local Sales Rep in charge of the target account
• Assist and help local commercial resources (SR, Mkt) in delivering in-depth product presentation (including demo cases) in target accounts
• Train local Sales Reps during live and demo cases for them to obtain certification on proficient usage of the technology
• Educate and train physicians, hospital personnel and office staff on technical matters through conducting and/or coordinating one-on-one training sessions, in-service education programs, seminars and/or outside symposiums and provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”)
• Ensure tracking and measurement of execution of activities at account level by local SR in coordination with WE HQ team.

Required Knowledge and Experience:

• Bachelor’s degree in business, marketing, nursing, biology, or other life sciences and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry, as well as knowledge of angiograms ( imaging systems) and anatomy of the heart
• Strong project management skills and experience coordinating and executing marketing programs
• Excellent interpersonal, written, and verbal communication skills
• Excellent customer service skills and problem resolution skills
• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
• Ability to travel extensively with ease up to 80% of the time in the country of residence and main EU countries.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here