Technical Consultant

TN Italy; Milano; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player in health technology seeks a dedicated professional to join their team. This role involves designing and supporting advanced healthcare solutions, ensuring seamless integration with hospital systems. You will deliver IT services, provide training, and enhance customer experiences through innovative problem-solving. If you are passionate about improving healthcare access and have a strong background in IT infrastructure and system integration, this opportunity is perfect for you. Join a mission-driven team committed to making a positive impact on lives.

Competenze

• Relevant experience in professional service development within the healthcare industry.
• Demonstrated knowledge in healthcare system integration.

Mansioni

• Design, install, and maintain Monitoring Analytics and Connected Care solutions.
• Support project teams with healthcare system integration expertise.

Conoscenze

IT Infrastructure and system integration

HL7 System integration

Organizational skills

Time management

Planning skills

Formazione

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Information Systems Technology

Bachelor’s degree in Software Engineering

Bachelor’s degree in Computer Science

Strumenti

Lyniate Rhapsody

HL7 certification

Philips products (PIC iX, IGS, ISP)

Descrizione del lavoro

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Job Responsibilities:

1. Design, install, configure, test, maintain, and support Monitoring Analytics and Connected Care hardware and software solutions.
2. Deliver professional IT services to customers, either as standalone projects or as part of larger engagements.
3. Support project implementation teams, including project managers, clinical consultants, and field service engineers, with expertise in healthcare system integration.
4. Provide training to internal and external customers.
5. Diagnose and resolve hardware and software issues remotely and on-site.
6. Collaborate with customers and the Customer Care Solutions Center to identify, analyze, and develop resolution plans for customer issues.
7. Proactively suggest process and product improvements.
8. Identify new professional service opportunities through data and value analysis.
9. Enhance our IT value proposition.

Qualifications:

You're the right fit if:

• You hold a Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Information Systems Technology, Software Engineering, or Computer Science.
• You have relevant experience in professional service development within the healthcare industry.
• You possess strong organizational, time management, and planning skills.
• You have demonstrated knowledge and/or advanced certifications in:

• IT Infrastructure and system integration.
• HL7 System integration between Philips products and hospital systems like EMRs, Hospital Information Systems, Lab Systems, or bedside devices.
• Lyniate Rhapsody.
• Device and System Integration via HL7, FHIR, or similar technologies, with HL7 certification.
• Expertise in Philips products such as PIC iX, IGS, ISP, CareEvent, ICCA, including HPM and EMR systems.

About Philips:

We are a health technology company committed to ensuring that everyone has access to quality healthcare. Join us to do meaningful work that impacts lives positively.

Learn more about us, our initiatives, and our commitment to diversity and inclusion.