Technical & Connectivity Intern (All Genders Welcome)

Kia Italy; Milano; On-site; EUR 8,400 - 11,000; Part time

Benefits offered by this job

Flexible Hours

Hybrid working (up to 2 days remote)

Meal voucher 15€

LinkedIn Learning access

Internship allowance: €750–€1,000

Job summary

Kia Italia in Milan is offering a Technical & Connectivity Intern role to support the tech department with documentation access and product training, gaining a clear view of the aftersales customer journey. The internship provides hands-on exposure to diagnostic tools and real-world engineering challenges.

You will identify critical repairs, collaborate with the After Sales team, and develop analyses of common issues while assisting the tech team with dealer requests in a dynamic automotive

Qualifications

• Bachelor’s or master’s degree in engineering (Mechanics, Electronics, Automotive, etc.) and related studies.
• Italian: mother tongue or fluent
• English: fluent, spoken and written
• Good numbers literacy and understanding
• MS-office proficient

Responsibilities

• Identify critical repairs and escalate to Technical Support Team with all the detailed information to manage the case with HQ or the factory.
• Strictly cooperate with the After Sales team, and take part at technical team meeting.
• Produce analysis about technical more frequent issues.
• Collect documentation useful to produce quality improvement reports.
• Provide support for Kia Diagnosis tester
• Manage Kia Connect System issues
• Provide support to tech team in managing technical Dealers requests, by consulting technical documentation.

Skills

Italian fluency

English fluency

Numeracy

MS Office

Communication

Teamwork

Organizational skills

Education

Engineering degree (Bachelors/Masters)

Tools

Kia Diagnosis tester

Job description

Join the movement and find new inspiration.

We have exciting opportunities for you as:

Technical & Connectivity Intern (All Genders Welcome)

at the Kia Italia in Milan, Italy

Kia is, together with its sister brand Hyundai, the fifth-largest automotive company in the world. Since its foundation in 1944, Kia has been a significant player in the booming automotive industry, not only in South Korea but worldwide. People drive KIA cars in about 180 countries.

At Kia, the best and brightest employees contribute their different perspectives and knowledge to innovative and creative mobility solutions. The company fully supports its workers through policies that outline clear goals that include a free and creative working environment. We offer all-out support to realize a creative corporate culture, one in which people can lead a happy work-life balance.

The Technical & Connectivity Intern will participate in the tech departmental activities. S/he will have access to the technical car documentation provided by the manufacturer and to new product training courses, having the opportunity to build technical know-how and to have a clear vision of after sales customer experience journey.

Your Mission:

• Identify critical repairs and escal to Technical Support Team with all the detailed information to manage the case with HQ or the factory.
• Strictly cooperate with the After Sales team, and take part at technical team meeting.
• Produce analysis about technical more frequent issues.
• Collect documentation useful to produce quality improvement reports.
• Provide support for Kia Diagnosis tester
• Manage Kia Connect System issues
• Provide support to tech team in managing technical Dealers requests, by consulting technical documentation.

Your Talents:

• Bachelor’s or master’s degree in engineering (Mechanics, Electronics, Automotive, etc.) and related studies.
• Italian: mother tongue or fluent
• English: fluent, spoken and written
• Good numbers literacy and understanding
• MS-office proficient
• Good communication and listening skills
• Goal-oriented approach
• Team working, communication, reliability and organizational skills with curious attitude

Some of the Benefits:

• Flexible Hours
• Hybrid working (up to 2 days a week remote working)
• 15€ meal voucher
• Subscription to LinkedIn Learning
• Recreational activities for employees
• Internship allowance: A monthly internship allowance is offered, starting at €750 for the first 3 months and increasing to €1,000 for the remaining 3 months.

Location

Kia Italia Head Office is based in the Pharo building in Milan, strategically located between Portello and CityLife in a vibrant, service-rich area. Pharo is a symbol of sustainability, featuring energy and water efficiency, reduced CO2 emissions, and high-quality indoor environments, earning the prestigious LEED Platinum certification. This alignment with sustainability underscores our dedication to a greener future, which is a core value of our company and is embodied in our headquarters.

The offer is addressed to people of both genders in compliance with Legislative Decree n. 198/2006.