Technical Business Manager

TN Italy; Monza; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic professional to act as the internal client advocate and leader at their site. This role involves balancing client and company priorities, ensuring compliance with agreements, and identifying new business opportunities. The ideal candidate will have a strong background in project management and client-facing roles, preferably within the pharmaceutical or contract manufacturing sectors. Join a forward-thinking company where you can leverage your skills to drive success and foster strong client relationships in a collaborative environment.

Competenze

• 4+ years of experience in project management or account management.
• Experience in the pharmaceutical or contract manufacturing industry preferred.

Mansioni

• Acts as internal client advocate and leader, balancing client and company needs.
• Identifies new business opportunities and partners with sales for implementation.

Conoscenze

Project Management

Account Management

Sales

Client Advocacy

Technical Solutions

MS Office Applications

Formazione

University Degree in Engineering

University Degree in Science

University Degree in Finance

University Degree in Business

Masters of Business Administration (MBA)

Strumenti

MS Office (Word, Excel, PowerPoint, SharePoint)

Descrizione del lavoro

Job Description

Social network you want to login/join with:

• Acts as the internal client advocate and leader of the business at the site, balancing and driving both the client’s and Patheon's requirements and priorities. Serves as escalation point for customer.
• Identifies new business opportunities with existing customers and partners with Sales to assess and implement these.
• Ensures that expected service levels are being provided and that required planning and technical information is being exchanged appropriately between organizations.
• Ensures client and company are operating in compliance with MSA (Manufacturing Supply Agreement).
• Prepares and submits commercial services proposals to customers. Completes commercial assessments and generates and negotiates quotations for technical changes and in response to customer requests for additional services.
• Facilitates effective internal communication of new project requirements, coordinates and manages customer site visits, and promotes company and site capabilities.
• Partners with PMO and Technology Transfer project managers to assume control of tech transfer projects upon validation and ensure 100% on-time launches.
• Assesses ongoing business and provides technical solutions to the client to address process robustness or business challenges.
• Ensures client’s forecasts are represented accurately in S&OP process; assists in development of annual commercial revenue budget.
• Ensures cGMP is applied in work area and follows cGMP in all areas.

Requirements and Qualifications

• University Degree in Engineering, Science, Finance, and/or Business required. Masters of Business Administration (MBA) degree preferred.
• Proficient in MS Office Applications (Word, Excel, PowerPoint, SharePoint).
• Approximately 4 years of previous related experience in project management, account management, sales, or marketing with internal or external client-facing responsibilities. Pharmaceutical or Contract Manufacturing industry experience preferred. Equivalent combinations of education, training, and relevant work experience may be considered.