Technical Account Manager - Southern Europe (Freelance)

Pubstack; Vercelli; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join Pubstack as a Technical Account Manager and be part of a dynamic team that empowers publishers through innovative Ad Management solutions. This role involves managing client relationships in Southern Europe, offering technical guidance, and ensuring customer success, all while contributing to the growth of a fast-paced startup.

Competenze

• 5-7 years of experience in a customer-facing technical role, preferably in ad tech.
• Ability to manage multiple projects in a fast-paced environment.
• Strategic thinker with excellent communication skills.

Mansioni

• Onboard new clients and ensure seamless implementation.
• Identify and resolve technical risks proactively.
• Provide platform training and onboarding to customers.

Conoscenze

Excellent communication

Problem-solving

Project management

Presentation

Descrizione del lavoro

Founded in Paris, with customers and team members everywhere!

We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A funding.

First of all, Pubstack is a human adventure.

We are building the most exceptional team to solve complex problems for our customers.

We are a close-knit team of 42 people that values innovation and a fast-paced environment that makes each week exciting.

Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and seeking continuous improvement.

What we are building

Pubstack’s product is an Ad Management SaaS platform for web publishers, created in 2018.

We work with over 100 premium publishers across Europe.

As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.

Pubstack offers the only Ad Management platform that empowers publishers’ monetization teams.

Thanks to its powerful technology, publishers can confidently build efficient ad setups faster, boost revenue, and make data-based decisions about their ad stacks.

We work with leading online media companies like Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and others to ensure high inventory quality, increased revenue, and exceptional content delivery.

The Opportunity:

As a Technical Account Manager, you will manage client relationships within the Southern Europe Business Unit, reporting to the Country Manager and the Head of TAM.

You will onboard new clients, ensure seamless implementation, and lead pre-sales engagements to demonstrate Pubstack’s platform value.

Your role combines strategic and hands-on tasks, acting as a trusted advisor to publishers and supporting their long-term success through technical guidance and collaboration.

Location: Italy, Italian speaker only.

What will you do?

• Identify and resolve technical risks and bottlenecks proactively.
• Work with your Country Manager to ensure customer success and support excellence.
• Assist in pre-sales by demonstrating value to prospects.
• Troubleshoot performance issues and Google Ad Manager setups; escalate when necessary.
• Provide platform training and onboarding to customers and prospects.
• Share Ad Tech knowledge internally and externally.
• Manage multiple complex client topics effectively.
• Offer guidance on optimizing ad stacks to increase revenue.
• Coordinate across teams and escalate issues as needed.
• Stay updated on industry trends and participate in webinars and events.

Who are we looking for?

• 5-7 years of experience in a customer-facing technical role, preferably in pre-sales, consulting, or a similar ad tech position.
• Excellent communication and presentation skills.
• Ability to manage multiple projects and prioritize in a fast-paced environment.
• Proactive problem-solver with a passion for delivering value.
• Strategic thinker comfortable influencing technical and business decisions.
• Team player eager to contribute to collective success.

Why should you apply?

Join a fast-learning, entrepreneurial environment with a strong team spirit.

Be part of a key growth phase with exciting opportunities at Pubstack.

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