Technical Account Manager - Southern Europe (Freelance)

Pubstack; Udine; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Pubstack, a fast-growing startup in Ad Management, seeks a Technical Account Manager in Italy. Your mission will be to manage client relationships and guide publishers towards optimizing their ad performance. Join a team focused on innovation and collaboration in the ad tech space.

Servizi

Strong team spirit

Opportunity for growth during expansion

Competenze

• 5-7 years of experience in a customer-facing technical role, preferably in pre-sales or technical consulting within ad tech.
• Ability to manage multiple projects and prioritize effectively.
• Team player eager to contribute to collective success.

Mansioni

• Manage client relationships and oversee onboarding of new clients.
• Identify and resolve technical risks and bottlenecks.
• Provide platform training and onboarding to clients and prospects.

Conoscenze

Excellent communication

Presentation skills

Proactive problem solving

Strategic thinking

Descrizione del lavoro

Founded in Paris, with customers and team members everywhere!

We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A funding.

First of all, Pubstack is a human adventure.

We are building the most exceptional team to solve complex problems for our customers.

We are a close-knit team of 42 people that believes its workplace feels innovative and that its fast-paced environment makes each week exciting.

Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and being open to improvement.

What we are building

Pubstack’s product is an Ad Management platform (SaaS) for web publishers, created in 2018.

We currently work with over 100 premium publishers across Europe.

As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.

Pubstack now offers the only Ad Management platform that empowers publishers’ monetization teams.

Thanks to its powerful technology, they can confidently build highly-efficient ad setups faster than ever, boosting revenue and making data-driven decisions about their ad stack.

Pubstack works with top online media companies like Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and others to maintain high inventory quality, generate more revenue, and deliver exceptional content.

The Opportunity :

As a Technical Account Manager, you will manage client relationships within the Southern Europe Business Unit, reporting directly to the Country Manager in Southern Europe and dotted-line to the Head of TAM.

You will oversee onboarding new clients, ensure seamless implementation, and lead pre-sales activities to demonstrate Pubstack’s platform value.

This role is strategic and hands-on, acting as a trusted advisor to publishers, providing technical guidance, and ensuring their long-term success.

Based in Italy and Italian speaker only.

What will you do?

• Identify and resolve technical risks and bottlenecks proactively.
• Collaborate with your Country Manager to ensure customer success through excellent support.
• Assist in pre-sales by demonstrating value to prospects.
• Troubleshoot performance issues and Google Ad Manager setups; escalate when necessary.
• Provide platform training and onboarding to clients and prospects.
• Share ad tech knowledge internally and externally.
• Manage multiple client engagements and complex topics.
• Offer guidance on optimizing ad stacks to increase revenue.
• Coordinate with other teams and escalate issues when needed.
• Stay updated on industry trends and participate in webinars/events.

Who are we looking for?

• 5-7 years of experience in a customer-facing technical role, preferably in pre-sales or technical consulting within ad tech.
• Excellent communication and presentation skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Proactive problem-solver with a passion for delivering value.
• Strategic thinker comfortable influencing technical and business decisions.
• Team player eager to contribute to collective success.

Why should you apply?

Join a fast-learning, entrepreneurial environment with a strong team spirit.

Opportunity to grow with Pubstack during a key period of expansion.

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